Returning Xbox One Controller

Discus and support Returning Xbox One Controller in XBoX on Consoles to solve the problem; I've been having problems with my controller recently,the left bumper works intermittently. The controller has the latest firmware so I know that is... Discussion in 'XBoX on Consoles' started by philduke77, Mar 8, 2015.

  1. philduke77
    philduke77 Guest

    Returning Xbox One Controller


    I've been having problems with my controller recently,the left bumper works intermittently. The controller has the latest firmware so I know that is not the problem. Been trying to get it sent back for replacement but keep getting an unspecified error when
    I place the order. Anyone else having this problem?

    :)
     
    philduke77, Mar 8, 2015
    #1
  2. Paaallm
    Paaallm Guest
    Paaallm, Mar 8, 2015
    #2
  3. MattyRums
    MattyRums Guest
    Xbox one elite controller battery hatch

    That's unfortunate. In that case I would recommend returning the controller and getting a new one.
     
    MattyRums, Mar 8, 2015
    #3
  4. Returning Xbox One Controller

    I had the same problem when I went to replace my controller. I just called 1-800-4MY-XBOX, gave them my controller serial number, and I got an email with the address to ship it to and a repair number to write on the box.
     
    Cheez-21BAE529-F0FC-40CE-A38A-C9532F5C32F5, Mar 9, 2015
    #4
  5. Cheez-21BAE529-F0FC- Win User

    Returning Xbox One Controller

    I had the same problem when I went to replace my controller. I just called 1-800-4MY-XBOX, gave them my controller serial number, and I got an email with the address to ship it to and a repair number to write on the box.
  6. Tougher25 Win User

    Xbox One Controller Repair

    Call xbox support line I dont know the number for your country so google it. The controllers are a really big issue with the new xbox one I have exchanged mine three times now and still have a broken one lol so good luck but if you return your controller
    you will receive a day one controller in return.
  7. bowski477 Win User

    Elite controller won't stay on

  8. Njal the Blue Win User

    Xbox repair center broke my controller

    Hi, in the returns information, it states to only return the specific item, as you will possibly not get back the same item.

    I returned an elite controller, kept all removable parts and packed it in an ordinary cardboard box. I got a returned one in bubble wrap and a jiffy bag.

    If your Xbox needed repair, you only needed to send that back, no cables, no controller and no original packing. Chances are it is not your console, or controller. I would raise a repair for the controller.
  9. Tordule_28 Win User

    I can hear myself through mic monitoring, but the people in my party can't. I've tried almost everything... Help!

    Would I be able to return my current xbox one x controller, that came with it and get a new one that works?
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Returning Xbox One Controller

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