Reward Points Missing- Nearly 6 months and 3 CS Chats- Please Help

Discus and support Reward Points Missing- Nearly 6 months and 3 CS Chats- Please Help in XBoX Sales and Promo to solve the problem; Hello there, I had purchased BF4 on XBox One and paid for the Season Pass during the time when adding a season pass should have given me 5,000 MS... Discussion in 'XBoX Sales and Promo' started by WookieDread, Sep 3, 2014.

  1. WookieDread
    WookieDread Guest

    Reward Points Missing- Nearly 6 months and 3 CS Chats- Please Help


    Hello there,

    I had purchased BF4 on XBox One and paid for the Season Pass during the time when adding a season pass should have given me 5,000 MS Points. I waited patiently and after not seeing them for a few months, I reached out to MS XBox Support. They told me to
    wait and that some processing can take longer for certain promotions. After recently making a GTAV purchase on XBox360 using the same account, I almost immediately saw the 5,000 points credited. I am STILL waiting for those from BF4 Season Pass purchase nearly
    6 months ago. I have now contacted support at least three times, and this is the first time they directed me to this forum. Please let me know if additional info is needed, but I would appreciate an update on the status of the missing points.

    Regards,



    :)
     
    WookieDread, Sep 3, 2014
    #1
  2. o0PipBoy0o
    o0PipBoy0o Guest
    Points missing again

    Hello,

    so until few hours to new month and some Points missing again.

    Freedom Rewards

    1000 Rewardpoints missing for completing Gametime

    - Paladins 5hours = done

    - Fallout Shelter 5 hours = done

    - Marvel Heroes 5 hours = done

    1000 points missing

    Franken Rewards

    10000 points missing

    collect 5 Achievements from a Game

    Walking dead Season 1 - done 5000 points missing

    collect all Franken Rewards - done 5000 points missing

    Please check this, Thank you and happy Halloween.

    Greatings
     
    o0PipBoy0o, Sep 3, 2014
    #2
  3. Pickett6984
    Pickett6984 Guest
    not receiving funds

    I have been a member of Xbox Live Rewards program for nearly 4 years now. During the first 6 months, the program worked beautifully. Since then, I've been getting nothing til last night when Idid the survey. MAY have gotten points, but no deposits into my
    account. Can you please help me with why I haven't seen a penny since then
     
    Pickett6984, Sep 3, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Reward Points Missing- Nearly 6 months and 3 CS Chats- Please Help

    Sorry to hear that you're having a problem with this. Please post in the Rewards forums so the support staff there can help.

    forums.xbox.com/.../default.aspx
     
    onyxishere, Sep 3, 2014
    #4
  5. onyxishere Win User

    Reward Points Missing- Nearly 6 months and 3 CS Chats- Please Help

  6. brandiesel1 Win User

    Xbox One S = NOT FAIR FOR DAY ONE BUYERS

    If it was 6 months I'd see your point OP, but it's been nearly 3 years. I don't see the problem and last gen lasted longer than it should have in my opinion.
  7. Murphs-A47006C9-2185 Win User

    Possible December MyVip Calculation Error

    I have a few edits for things I missed in my hasty post.

    1). It should be 6% not 3%. I maintained Gold through the entire month and the deposit says "MyVIP Star Rank 3 (Gold): 1,200"

    2) That changes the total reward to $70.54 @ 6% = $4.23 which should be about 4,230 points which is 3.5x more than what I was actually given.

    Thanks again!
  8. RacerTratz Win User

    problem with xboxlive promotion

    Mostly because Xbox Live Rewards are a joke. I've yet to have the 100 points I've earned over the last 6 months deposited into my Live account. It's been nearly a month since I finally reached those 100 points.

    I know there's a waiting period, but it didn't take them any time at all to email me with a statement telling me I'd earned those points. LOL!
  9. Bladefree17 Win User

    Xbox Live Credits still not being credited

    With this scenario. For any Live Rewards Team. Please do investigate GT: Ch33zy account for possible missing Live reward points. I have reviewed the account. Please refer to
    [Mod Removed]

    Billing Information was updated.

    Account set to proper region.

    Have on going case with missing live rewards.

    Request for updates. Please make a follow up to the email address linked to GT: Ch33zy

    Sincerely,

    Xbox Chat Support
Thema:

Reward Points Missing- Nearly 6 months and 3 CS Chats- Please Help

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