Rewards credits not deposited

Discus and support Rewards credits not deposited in XBoX Rewards to solve the problem; Hello I pre-ordered XCOM 2 from the Microsoft Store, and as of yet I have not received the 15,000 rewards credits. Thanks for your help.... Discussion in 'XBoX Rewards' started by Teal249, Oct 17, 2016.

  1. Teal249
    Teal249 Guest

    Rewards credits not deposited


    Hello I pre-ordered XCOM 2 from the Microsoft Store, and as of yet I have not received the 15,000 rewards credits. Thanks for your help.

    :)
     
    Teal249, Oct 17, 2016
    #1
  2. why have my reward credits not been deposited

    hi i have 16000 reward credits which should of been deposited by the 15th may. I'm worried that my credits will not be deposited before the change to Microsoft rewards. Could I please have my 16000 reward credits deposited as soon as possible thank you
     
    THE PAULBREAKER, Oct 17, 2016
    #2
  3. DevilBlak888
    DevilBlak888 Guest
    Rewards

    my credits rewards have not deposited me in my microsoft rewards account
     
    DevilBlak888, Oct 17, 2016
    #3
  4. XBLRewards8 Win User

    Simply Rewarding points have not been put in my account.

    Hello mdeneen99,

    From the FAQ for the Simply Rewarding offer:

    When will I receive my Rewards Credits?

    After you have completed the offer, your Rewards Credits will appear as pending within 96 hours.

    Note that pending and deposited are two different Credit types. Pending Credits are undeposited, and are awaiting action to move to the deposited state. Pending Credits require one deposit cycle to process. A general rule of thumb is Credits
    pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. Therefore, your deposit will not occur until the end of the month.
  5. XBLRewards8 Win User

    where did my pointss go

    Hello Tyes1144,

    From our FAQ:

    What is the monetary value of Rewards Credits?

    5,000 Rewards Credits are equal to £3.

    Therefore, that 32 pound deposit is your 50,000 Credit deposit. You can see a statement of all Credit and deposit events from your MyStatement on the MyRewards page.
  6. XBLRewards8 Win User

    Cant redeem from the vault

    Hello Rdeal,

    You cannot redeem Rewards Credits from the vault. If you are asking about a deposit of your Rewards Credits, since you are beneath 1000 Credits, you cannot yet request a deposit.
  7. yanjian Win User

    Promotions for 50,000 MS Rewards Credits when upgrading from Xbox 360 to Xbox One

    For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

    Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.
    Thanks, that's mean for 50,000 rewards credits they will be directly deposited as USD $50 to my account? (I'm in the US)
  8. XBLRewards8 Win User

    Xbox rewards credits

    Hello alexthegreat26,

    There is no way to deposit Rewards Credits outside of the scheduled deposit dates.
Thema:

Rewards credits not deposited

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