Rewards- winter spotlight

Discus and support Rewards- winter spotlight in XBoX Sales and Promo to solve the problem; Howdy, I was directed here. I purchased 'Age of Wonders Planetfall -DDE and it is not being recognised as qualifying for the winter spotlight sale.... Discussion in 'XBoX Sales and Promo' started by Talleeperson, Aug 14, 2019.

  1. Talleeperson
    Talleeperson Guest

    Rewards- winter spotlight


    Howdy,

    I was directed here.

    I purchased 'Age of Wonders Planetfall -DDE and it is not being recognised as qualifying for the winter spotlight sale. Not sure what to do about it. Any help will be greatly accepted and appreciated.

    Cheers

    :)
     
    Talleeperson, Aug 14, 2019
    #1
  2. XBF Amber M Win User

    Rewards- winter spotlight

    Hi Talleeperson,

    Thanks for your reply. If possible, can you clarify what your question is regarding the purchase of the game and what seems to be happening? Is this something that you purchased in order to receive points for Rewards or is this in relation to not receiving
    a sale price? Are you having difficulty installing the game, or is the purchase not being recognized in your account? Any further information you are able to provide will help us to assist you in getting to the answers you need.

    If this happens to be concerning Microsoft/Bing Rewards points, then we'd recommend you set up a request with the Microsoft Rewards Support team directly for further assistance to have them look into any discrepancies.

    Microsoft Rewards - New support request

    I hope this helps a bit more!
  3. Talleeperson Win User

    Rewards- winter spotlight

    Hi ,

    Thanks for reaching out to us in the forums with this question. In relation to the game Age of Wonders: Planetfall
    being on sale, it (and its other versions) is at current a new release that has been placed on our

    Summer Spotlight promotional page
    and has not been listed as being on sale via the Xbox website. It will perhaps in the future be listed as being available at a sale price, but is currently listed as being at regular price but is spotlighted as a game.
    Games listed as being on sale would be designated with the "on sale" designation next to the title.

    I hope that this information helps out.
    Well this was a response...not to the question I asked but I guess it may help someone.
  4. XBF Amber M Win User

    Rewards- winter spotlight

    Hi Talleeperson,

    Thanks for reaching out to us in the forums with this question. In relation to the game Age of Wonders: Planetfall
    being on sale, it (and its other versions) is at current a new release that has been placed on our

    Summer Spotlight promotional page
    and has not been listed as being on sale via the Xbox website. It will perhaps in the future be listed as being available at a sale price, but is currently listed as being at regular price but is spotlighted as a game.
    Games listed as being on sale would be designated with the "on sale" designation next to the title.

    I hope that this information helps out.
  5. Phoenix_Reins Win User

    Rewards- winter spotlight

  6. LegoNinja187 Win User

    Summer Spotlight Promotion

    You need to spend $60 AU (it may differ depending on your region) on the spotlight games and Remnant: From the Ashes is only $39.99 AU.

    It should show your progress on the
    Winter Spotlight punch card page
    , just make sure that you are logged in with the account that you used to purchase the title. It may also take a little while for the progress to show up.
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