Rewards- winter spotlight

Discus and support Rewards- winter spotlight in XBoX Sales and Promo to solve the problem; Howdy, I was directed here. I purchased 'Age of Wonders Planetfall -DDE and it is not being recognised as qualifying for the winter spotlight sale.... Discussion in 'XBoX Sales and Promo' started by Talleeperson, Aug 14, 2019.

  1. Talleeperson
    Talleeperson Guest

    Rewards- winter spotlight


    Howdy,

    I was directed here.

    I purchased 'Age of Wonders Planetfall -DDE and it is not being recognised as qualifying for the winter spotlight sale. Not sure what to do about it. Any help will be greatly accepted and appreciated.

    Cheers

    :)
     
    Talleeperson, Aug 14, 2019
    #1
  2. XBF Amber M Win User

    Rewards- winter spotlight

    Hi Talleeperson,

    Thanks for reaching out to us in the forums with this question. In relation to the game Age of Wonders: Planetfall
    being on sale, it (and its other versions) is at current a new release that has been placed on our

    Summer Spotlight promotional page
    and has not been listed as being on sale via the Xbox website. It will perhaps in the future be listed as being available at a sale price, but is currently listed as being at regular price but is spotlighted as a game.
    Games listed as being on sale would be designated with the "on sale" designation next to the title.

    I hope that this information helps out.
  3. Phoenix_Reins Win User

    Rewards- winter spotlight

  4. Murphs-A47006C9-2185 Win User

    Summer Spotlight rewards

    This is the discussion forum and is not monitored by the staff, you will want to re-post and change the forum type to support. Once you do that the staff will respond in 1-2 business days.

    However, the answer is we are not retroactively rewarded to promotions, just like items can go on sale at the store after you pay full price. The pre-order list is updated quarterly, so that went up prior to E3 announcements. The new list will go up October
    1st and it is POSSIBLE it will be updated with additional titles although that is a rare occurrence, and they will not make an announcement in advance, only IF it happens. There really are not any big E3 titles that come out before the new pre-order promotion
    starts, only Forza 7 (9/28) that I can see. Everything else is October or later, which the new promo would start October 1st.
  5. XBLRewards8 Win User

    Summer Spotlight. Rewards

    Hello Quaid45,

    From the FAQ for that offer:

    When will I receive my Rewards Credits?

    After you have completed filling your progress bar, your Rewards Credits will appear as pending within 96 hours.

    It takes up to 96 hours for us to receive and process purchase information, so it is too early to see that purchase Rewarded.
  6. Murphs-A47006C9-2185 Win User

    Summer Spotlight. Rewards

    It takes 96 hours for purchases to reflect on the website. You will not see anything before Saturday if you purchased yesterday.
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Rewards- winter spotlight

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