Roblox purchase receipt

Discus and support Roblox purchase receipt in XBoX Games and Apps to solve the problem; Hi I'm trying to find a purchase receipt for my son for roblox he downloaded for free 18 months ago. I cant find it in my order history it only has... Discussion in 'XBoX Games and Apps' started by LeeThompson3, Mar 7, 2020.

  1. LeeThompson3
    LeeThompson3 Guest

    Roblox purchase receipt


    Hi I'm trying to find a purchase receipt for my son for roblox he downloaded for free 18 months ago. I cant find it in my order history it only has physical gift cards I've applied and robucks I've bought with a credit card.

    Roblox support want a screen shot of the original 'putchase' we got from the store like we do with all the other free games we download. His account has somehow become unlinked and no email was used to set up the account. Hes only 8 so he wont have known
    to do this. Lots of real money has been spent on this game and hes gutted.

    TIA

    :)
     
    LeeThompson3, Mar 7, 2020
    #1
  2. PalmettoBling Win User

    Purchase Receipt for Roblox

    That free download would constitute a purchase receipt. That should be good enough for them, as Roblox is a free game, but they have in game purchases for coins. If you can find purchases for coins, that should also cover you with what you need with Roblox
    support.
  3. dylancobb1 Win User

    Purchase Receipt for Roblox

    i could not find any email for the roblox game but we did verify a email with the game but they still want the purchase receipt which was a free download
  4. PalmettoBling Win User

    Purchase Receipt for Roblox

    The Order History over at your Microsoft Account page under Payments & Billing > Order History should show those purchases initiated for both Windows 10 and Xbox One. You might need to extend the purchase period on that page, but it should show the items,
    with details that you can get on the item, but then that would only show the purchase of the game on the platform, and not any specific association with the Roblox account with the purchase, unless it's specifically tied to the two accounts together automatically;
    I'm not as familiar with how Roblox accounts work.

    That said, I would recommend going through the email account used for the Roblox account, and search for any communication from Roblox there that might show account association.

    Best of luck! Let us know if you have any other questiosn or problems in that process!
  5. XBA_Hype Win User

    Roblox purchase receipt

    you receive a digital receipt in an email linked to the account when a purchase is made.

    you can also check purchase history check out this link -> Billing and Purchase History
  6. dylancobb1 Win User

    Purchase Receipt for Roblox

    I have looked everywhere through the history downloads and it is nowhere to be found micro soft did help me find one which was his old account but i am looking for one which was downloaded in march 2019 .i did verify his email but roblox said they need
    the purchase receipt but the download was free .ANY IDEAS PLEASE HELP .This is not the first time that roblox has done this to my sons account .That is why we downloaded a new game in march 2019
Thema:

Roblox purchase receipt

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