Samsung HG40EA790MS: Black Screen for games when I turn on HDMI UHD Color

Discus and support Samsung HG40EA790MS: Black Screen for games when I turn on HDMI UHD Color in XBoX TV Hardware to solve the problem; Samsung (Televisions) HG40EA790MS: Black Screen for games when I turn on HDMI UHD Color I have a Samsung 4K UHD HDR TV - model number UN49MU7000. When... Discussion in 'XBoX TV Hardware' started by den solo, Jan 12, 2018.

  1. den solo
    den solo Guest

    Samsung HG40EA790MS: Black Screen for games when I turn on HDMI UHD Color


    Samsung (Televisions) HG40EA790MS: Black Screen for games when I turn on HDMI UHD Color
    I have a Samsung 4K UHD HDR TV - model number UN49MU7000. When I turn on the HDMI UHD Color for the port my Xbox One X is connected to, all of my games won't get past the first or second screen of my games (FIFA18, Call of Duty WWII, Destiny 2) without getting
    a Black Screen. If I turn that setting off, then I can play the game.

    :)
     
    den solo, Jan 12, 2018
    #1
  2. Samsung HG40EA790MS: Xbox one x tv spec

    Samsung (Televisions) HG40EA790MS: Xbox one x tv spec
    Hi I tried with a un55hu8700 model but xbox still shows that hdr is not available
     
    xXSwfc ClarkyXx, Jan 12, 2018
    #2
  3. Havoc AC
    Havoc AC Guest
    Xbox one X 4k screen flickering. Deep color LG

    Hi there,

    i have the same problem. Tv is a Samsung UE55MU7009. Screen keeps flickering if HDMI UHD Color mode is activated.
     
    Havoc AC, Jan 12, 2018
    #3
  4. staituk Win User

    xbox & HDR

    Ah cheers. When I turn on HDMI UHD Color. The screen goes black. So not sure if that the Xbox does not like it or if it is a tv thing
  5. Havoc AC Win User

    Xbox One X flickering and black screening in 4K after 11/17 system update

    Hi there,

    i have the same problem. Tv is a Samsung UE55MU7009. Screen keeps flickering if HDMI UHD Color mode is activated.
  6. Havoc AC Win User

    Xbox one X 4k screen flickering. Deep color LG

    Hi there,

    i have the same problem. Tv is a Samsung UE55MU7009. Screen keeps flickering if HDMI UHD Color mode is activated.
  7. DiscoNinja07 Win User

    Xbox One S - Which HDR TV's?

    Hey gfx1 I bought the Samsung 6470 as I returned an lg,it is UHD color as it says in the info bar at top of TV. I had a bit of an issue with vertical lines of colour popping up on the screen when I first set Xbox slim up with it,so I returned for an exchange
    and the 2nd one was the same when enabled UHD color but after about 20mins it stopped and able to play games no issues,if I put cable in hdmi 2 no such issues as this doesn't support UHD color only hdmi 1 does,I contacted Samsung support via chat and seem
    to think it could be a conflict in software of Xbox slim,I have noticed a lot of threads with people having different issues regarding HDR working with Xbox slim
  8. Comrade Norton Win User

    HDR 10

    I have a Samsung KS8000 and for HDR to work the TV has to have a setting called "HDMI UHD Color" turned on for the specific HDMI port that the Xbox is plugged into. Try to see if there is a setting like that on your TV's picture settings.
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Samsung HG40EA790MS: Black Screen for games when I turn on HDMI UHD Color

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