Samsung HG40EA790MS: Cant connect to hdmi after update

Discus and support Samsung HG40EA790MS: Cant connect to hdmi after update in XBoX TV Hardware to solve the problem; Samsung (Televisions) HG40EA790MS: Cant connect to hdmi after update You could try an offline update. From what it sounds like is you turned the system... Discussion in 'XBoX TV Hardware' started by KarenLinden, Dec 15, 2018.

  1. KarenLinden
    KarenLinden Guest

    Samsung HG40EA790MS: Cant connect to hdmi after update


    Samsung (Televisions) HG40EA790MS: Cant connect to hdmi after update
    You could try an offline update. From what it sounds like is you turned the system off during the update process. If you can get this to work it may solve your issue.

    https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

    :)
     
    KarenLinden, Dec 15, 2018
    #1
  2. coco meat train Win User

    Samsung HG40EA790MS: Cant connect to hdmi after update

  3. OK Fowl Win User

    Samsung HG40EA790MS: HDMI

    Recommend looking into the steps here: http://xbx.lv/22upd4R / http://xbx.lv/1fnZOnF to get it serviced.
  4. Fl0ydPinkert0n Win User

    Samsung HG40EA790MS: Error with the update

    This error is a known issue, and it's being looked into.

    "We are having issues with the service at present in which consoles cannot be updated. Please be patient while we work on it."

    https://twitter.com/WorkWombatman/status/1167560745338322944

    "Our teams are aware & currently investigating errors when updating the Xbox One console. We'll update here & on our status page:
    http://xbox.com/status when we have more info to share."

    https://twitter.com/XboxSupport/status/1167557006518939648

    As far as I can tell, this is all that is known at the moment. Some have suggested fixes, but those obviously are not working for everyone.
  5. KarenLinden Win User

    Cant connect to hdmi after update

    Hi thanks for the quick reply, I have tried all the troubleshoots , Just tried on different tv still not connecting to tv , The xbox itself seems to be working as it connects to the xbox app on my phone
  6. XBF Leslie D Win User

    Cant connect to hdmi after update

    Hi Karen,

    Thanks for getting back to us. First of all I do want to apologize that this is still persisting.
    We suggest (if it hasn't already been done) a reset of the console
    since the problem might be on the actual OS of the console so we would suggest a
    Soft Factory Reset(while keeping games and apps)
    Before resetting your console make sure of the following:

    • There is a stable network connection.
    • The information for all profiles is known (email and passwords)



    Once the setup is complete it will ask if we want to keep settings or manual setup let's do
    manual setup.

    Give it a shot and let us know of any changes!
Thema:

Samsung HG40EA790MS: Cant connect to hdmi after update

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