Samsung HG40EA790MS: Distorted Side of Screen

Discus and support Samsung HG40EA790MS: Distorted Side of Screen in XBoX TV Hardware to solve the problem; Samsung (Televisions) HG40EA790MS: Distorted Side of Screen Actually it’s not just on my xbox. When I first saw it earlier, I went on the Youtube app... Discussion in 'XBoX TV Hardware' started by Commander 9093, Nov 13, 2019.

  1. Samsung HG40EA790MS: Distorted Side of Screen


    Samsung (Televisions) HG40EA790MS: Distorted Side of Screen
    Actually it’s not just on my xbox. When I first saw it earlier, I went on the Youtube app on my tv and didn’t see the issue. However I just tried watching a video from the Youtube app, the side distortion is there again. Thank you for the tip, I‘ll follow
    up with Samsung support now to see what I can do.

    :)
     
    Commander 9093, Nov 13, 2019
    #1
  2. Commander 9093 Win User

    Samsung HG40EA790MS: Distorted Side of Screen

    Actually it’s not just on my xbox. When I first saw it earlier, I went on the Youtube app on my tv and didn’t see the issue. However I just tried watching a video from the Youtube app, the side distortion is there again. Thank you for the tip, I‘ll follow
    up with Samsung support now to see what I can do.
  3. Panno92 Win User

    Distorted Side of Screen

    Hi, have you verified if this distorsion is present only with the xbox? If you try tu use your tv with other device (dvd, tv sat, ...) the screen is fine?

    If you try to change the HDMI port (if available) the problem is still there?
  4. OK Fowl Win User

    Samsung HG40EA790MS: HDMI

    Recommend looking into the steps here: http://xbx.lv/22upd4R / http://xbx.lv/1fnZOnF to get it serviced.
  5. Saeleth Win User

    Samsung HG40EA790MS: Tv screen goes in and out

    It could be that specific HDMI port, do you have another on thr TV that you could try?
  6. XBF George L Win User

    Samsung HG40EA790MS: HDR problem with Samsung TV !

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with HDR on your Samsung TV. I recommend you communicate with the manufacturer of the TV itself to get more information about their device. You can also
    take a look at this helpful support article: Troubleshooting 4K and HDR on Xbox One X and Xbox One S.

    Let us know how it goes with a reply.
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