Samsung HG40EA790MS: HDR problem with Samsung TV !

Discus and support Samsung HG40EA790MS: HDR problem with Samsung TV ! in XBoX TV Hardware to solve the problem; Samsung (Televisions) HG40EA790MS: HDR problem with Samsung TV ! Hello! Thanks for reaching out to us here on the forums with this situation. I... Discussion in 'XBoX TV Hardware' started by Oli.Filion, Apr 6, 2019.

  1. Oli.Filion
    Oli.Filion Guest

    Samsung HG40EA790MS: HDR problem with Samsung TV !


    Samsung (Televisions) HG40EA790MS: HDR problem with Samsung TV !
    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with HDR on your Samsung TV. I recommend you communicate with the manufacturer of the TV itself to get more information about their device. You can also
    take a look at this helpful support article: Troubleshooting 4K and HDR on Xbox One X and Xbox One S.

    Let us know how it goes with a reply.

    :)
     
    Oli.Filion, Apr 6, 2019
    #1
  2. XBF George L Win User

    Samsung HG40EA790MS: HDR problem with Samsung TV !

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with HDR on your Samsung TV. I recommend you communicate with the manufacturer of the TV itself to get more information about their device. You can also
    take a look at this helpful support article: Troubleshooting 4K and HDR on Xbox One X and Xbox One S.

    Let us know how it goes with a reply.
  3. XBF Brad A Win User

    Samsung HG40EA790MS: Xbox Calibration with Samsung TV

    Hello There,

    Thanks for coming to the forums with your question. Unfortunately, there is no exact picture settings for any TV. If they did this there would have to be many posted and would take up a lot of time. What are you having issues with?

    Thanks,

    Brad
  4. Hordie Win User

    Not getting 4k Resolution or HDR

    Hi beargrizzle25,

    Sorry you're having issues getting 4k / HDR with your TV. Looking at the specs of your TV it doesn't appear to be HDR, so that wouldn't be an option. With Samsung's MU Series TV you would need to be in the 7000 range, and not the 6000 range. That said, I
    have a Samsung HDR 4K, and to get it to properly register you need to go to the Samsung menu and enable UHD color on the HDMI port you're using. If you don't do that, then the Xbox won't detect it correctly.
  5. GFx1 Win User

    Samsung HDR tv

    Hi,

    I googled the e-manual for the TV model you mentioned. Manual was in dutch, and although I don't speak a word of dutch you can still read on page 96, that when using UHD Color on your HDMI input where the Xbox is connected to, 10 and 12-bit color spaces
    are supported. So in short, yes that TV supports HDR with Xbox.

    downloadcenter.samsung.com/.../DUT-JZDVBEUK_1.0.9.pdf
  6. EggsBoxJuan Win User

    Samsung HDR tv

    Hi, I wouldn't take anything for granted, remember the debacle that was HD Ready ?

    I would suggest you check for sure that the TV has a 10 bit panel, perhaps verify it with Samsung themselves. What model number is it you're looking at getting ?
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Samsung HG40EA790MS: HDR problem with Samsung TV !

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