Samsung HG40EA790MS: No Signal Connecting XBox One S Digital with Samsung TV

Discus and support Samsung HG40EA790MS: No Signal Connecting XBox One S Digital with Samsung TV in XBoX TV Hardware to solve the problem; Samsung (Televisions) HG40EA790MS: No Signal Connecting XBox One S Digital with Samsung TV Hey there DoilRules, Thanks for reaching out to the... Discussion in 'XBoX TV Hardware' started by DoilRules, Jul 1, 2019.

  1. DoilRules
    DoilRules Guest

    Samsung HG40EA790MS: No Signal Connecting XBox One S Digital with Samsung TV


    Samsung (Televisions) HG40EA790MS: No Signal Connecting XBox One S Digital with Samsung TV
    Hey there DoilRules,

    Thanks for reaching out to the Community for advice on how to handle this situation.

    I can understand how having this happen with your new console could be distressing.

    If the console is still not showing any signal after following all of the steps in our article entitled Troubleshooting a blank
    TV screen or monitor while your Xbox One is on
    , then it is highly likely that there is something wrong with the console. I would suggest seeing if you can take your console and have it exchanged if you can, but if can't do that, feel free to get a warranty
    repair done by visiting
    device support
    or contacting a
    customer support
    agent and having them set up one with you directly. You should also be able get a warranty exchange at any Microsoft store as well.

    Hope this information was helpful.

    Thanks!

    :)
     
    DoilRules, Jul 1, 2019
    #1
  2. XBF Steven R Win User

    Samsung HG40EA790MS: No Signal Connecting XBox One S Digital with Samsung TV

    Hey there DoilRules,

    Thanks for reaching out to the Community for advice on how to handle this situation.

    I can understand how having this happen with your new console could be distressing.

    If the console is still not showing any signal after following all of the steps in our article entitled Troubleshooting a blank
    TV screen or monitor while your Xbox One is on
    , then it is highly likely that there is something wrong with the console. I would suggest seeing if you can take your console and have it exchanged if you can, but if can't do that, feel free to get a warranty
    repair done by visiting
    device support
    or contacting a
    customer support
    agent and having them set up one with you directly. You should also be able get a warranty exchange at any Microsoft store as well.

    Hope this information was helpful.

    Thanks!
  3. Wolverine Win User

    XBOX One and Samsung Smart TV

    The wired or wireless connection is handled through your router, not the Samsung Smart TV. Samsung Smart TV has nothing to do with Xbox One. Connect the Xbox One directly to your wireless or wired router, not your Samsung Smart TV.
  4. Sweatygamer 411 Win User

    No Signal Connecting XBox One S Digital with Samsung TV

    if none of this is helping you bring it to Microsoft support they can try to fix it for you if you're still unable to get it to work they usually do diagnostics on the Xbox to see what's wrong with it if it's just a HDMI or just switch to HDMI out for
    another one. https://support.microsoft.com/en-us/contactus/
  5. AquarrzSudnnym Win User

    No Signal Connecting XBox One S Digital with Samsung TV

    This may sound weird, but have you checked SOURCE on the TV remote and if you are using a AV Receiver check to make sure you are using the correct channel, (Game, DVD etc.)
  6. d3d4e6e9-9ce3-44a5-9 Win User

    No Signal Connecting XBox One S Digital with Samsung TV

    Ok, I'm sorry to say this really silly suggestion, But it has happened before. You are connecting with the HDMI output and not the HDMI input, xbox one has two HDMI ports as most DVD and tv boxes have only one.
Thema:

Samsung HG40EA790MS: No Signal Connecting XBox One S Digital with Samsung TV

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