Samsung HG40EA790MS: Unable to use 4K and HDR

Discus and support Samsung HG40EA790MS: Unable to use 4K and HDR in XBoX TV Hardware to solve the problem; Samsung (Televisions) HG40EA790MS: Unable to use 4K and HDR I'm going through the same problem so I hook up my gears 1s and it works perfectly so I... Discussion in 'XBoX TV Hardware' started by beargrizzle25, Nov 9, 2017.

  1. Samsung HG40EA790MS: Unable to use 4K and HDR


    Samsung (Televisions) HG40EA790MS: Unable to use 4K and HDR
    I'm going through the same problem so I hook up my gears 1s and it works perfectly so I hook the1x back up I can't get the 4k option and it started showing in 480/380

    :)
     
    beargrizzle25, Nov 9, 2017
    #1
  2. dnb nick
    dnb nick Guest
    Samsung HG40EA790MS: TV and xbox x

    Samsung (Televisions) HG40EA790MS: TV and xbox x
    whilst it isn't QLED you won't be disappointed, just make sure you use HDMI1 as that will be dedicated for 4k and also turn on HDR+ mode in picture settings.
     
    dnb nick, Nov 9, 2017
    #2
  3. Samsung HG40EA790MS: Xbox X and Samsung UN55HU8550 55 Inch 4K UHD says my tv doesnt support HDR10 for Gaming?

    Samsung (Televisions) HG40EA790MS: Xbox X and Samsung UN55HU8550 55 Inch 4K UHD says my tv doesnt support HDR10 for Gaming?
    Did you solve it? Have the same issue with a UN55HU8700
     
    BladeHunter28, Nov 9, 2017
    #3
  4. Samsung HG40EA790MS: Unable to use 4K and HDR

    I'm going through the same problem so I hook up my gears 1s and it works perfectly so I hook the1x back up I can't get the 4k option and it started showing in 480/380
     
    Cyberhunterx1, Nov 16, 2017
    #4
  5. Cyberhunterx1 Win User

    Samsung HG40EA790MS: Unable to use 4K and HDR

    I'm going through the same problem so I hook up my gears 1s and it works perfectly so I hook the1x back up I can't get the 4k option and it started showing in 480/380
  6. Hordie Win User

    Not getting 4k Resolution or HDR

    Hi beargrizzle25,

    Sorry you're having issues getting 4k / HDR with your TV. Looking at the specs of your TV it doesn't appear to be HDR, so that wouldn't be an option. With Samsung's MU Series TV you would need to be in the 7000 range, and not the 6000 range. That said, I
    have a Samsung HDR 4K, and to get it to properly register you need to go to the Samsung menu and enable UHD color on the HDMI port you're using. If you don't do that, then the Xbox won't detect it correctly.
  7. Gamingboy177 (Sam) Win User

    Any monitors that work on Xbox One X @ 1440p, 120hz + (freesync or HDR or 10bit), over HDMI 2

    I'm sure that BENQ does some great monitors, at the moment for my X I'm using a 4k HDR curved samsung TV.
  8. GFx1 Win User

    Xbox One S - Which HDR TV's?

    support.xbox.com/.../troubleshooting-4K-and-HDR-on-xbox-one-s

    ->

    "Names for HDR10 HDR Premium, High Dynamic Range, HDR, UHD Color, Ultra HD Premium, Ultra HD deep color "

    UHD Color is the Samsung equivalent of HDR10 and supported by the 40" Samsung TV model in the other thread. Look it up in the manual. The other guy mentioned also that he eventually got an LG, so there's another HDR supported 40" panel for your needs.
  9. XBF George L Win User

    Samsung HG40EA790MS: HDR problem with Samsung TV !

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with HDR on your Samsung TV. I recommend you communicate with the manufacturer of the TV itself to get more information about their device. You can also
    take a look at this helpful support article: Troubleshooting 4K and HDR on Xbox One X and Xbox One S.

    Let us know how it goes with a reply.
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Samsung HG40EA790MS: Unable to use 4K and HDR

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