Samsung HG40EA790MS: Xbox One X & Samsung TV - Wide Vertical Scrolling Lines

Discus and support Samsung HG40EA790MS: Xbox One X & Samsung TV - Wide Vertical Scrolling Lines in XBoX TV Hardware to solve the problem; Samsung (Televisions) HG40EA790MS: Xbox One X & Samsung TV - Wide Vertical Scrolling Lines Hi there , Thanks for the reply. In reference to the... Discussion in 'XBoX TV Hardware' started by Skier7667, Apr 21, 2019.

  1. Skier7667
    Skier7667 Guest

    Samsung HG40EA790MS: Xbox One X & Samsung TV - Wide Vertical Scrolling Lines


    Samsung (Televisions) HG40EA790MS: Xbox One X & Samsung TV - Wide Vertical Scrolling Lines
    I'll try these steps over the weekend.

    :)
     
    Skier7667, Apr 21, 2019
    #1
  2. Skier7667 Win User

    Samsung HG40EA790MS: Xbox One X & Samsung TV - Wide Vertical Scrolling Lines

    Hello!

    Please do report it to the Xbox Insider team. So they can check it out further.

    Here is the link you can use:
    https://support.xbox.com/en-US/xbox-one/console/xbox-insider-hub-report-a-problem


    Hope that it will help.
    Hi PickledBell6822,

    Thanks for the heads up. I'm in the Insider Program so posting this issue from within the Xbox One X would be perfect and allow me to also capture the screen shot I see showing the banding experience.

    What's happened is that I thought it might have been my Samsung QLED TV and pursued all support channels so as to not point the finger at the console "only". I've received a lot of suggestions (both from Samsung & Microsoft
    Community - Posts telling me to change the HDMI cable, fine tune the TV settings and the Xbox settings, etc. I've spent hours testing over a period of several weeks each night and have come to the ultimate conclusion that it is the console, but it's not that
    the console is defective, because it also happens with the Xbox One on a totally different brand TV. I believe it is the software that runs the UI on the HOME screen that reflects these bands.


    So I'm going to submit via the Insider Program from the Xbox One X and also in the Xbox Insiders Reddit to cover all bases. Great suggestion - now that I have tested this to the end!
  3. Frank Nitty-24DE64E5 Win User

    Xbox One X & Samsung TV - Wide Vertical Scrolling Lines

    You may want to enable YCC 4:2:2. This will alleviate banding on many displays.

    Go to System > Settings > Display & Sound > Video Output > Advanced > Video Modes > and check 'Allow YCC 4:2:2'
  4. SoAnnoying Win User

    Xbox One X & Samsung TV - Wide Vertical Scrolling Lines

    Hello Skier7667,

    After reading your post and this tread I decided to check and do some trouble-shooting of my own. Why? Because I too have an Xbox One X connected to an Samsung 4K TV and I wanted to see what was going
    on. While, it may not be as nice as your QLED, it is a Samsung UN50MU600 4K UHD LED TV, and I am using the High Speed HDMI cable that came with my XOX. At first, I would have to say I have never noticed any kind of vertical banding like what is shown in the
    pictures you posted. However, after a closer examination I did see the vertical banding. But, this is where things get interesting. I only see the banding after I boot the Xbox up and before I sign in.... After I'm logged into the Xbox I do not see any vertical
    banding with or without the menus being displayed. This leads me to believe that since the banding seems to disappear after I'm logged in the issue maybe connected to Xbox settings...? Also, I noticed that this vertical banding (before I signed in) was only
    associated with the background and not with any of the actual images being displayed. But, again, I saw no vertical banding after I was signed in....

    Now, it is true that I did have to go through a lot of settings on both my Xbox One X and the Samsung 4K TV before I had any confidence that things were
    digitally glued together correctly. In the cast of my Samsung TV, some of the settings are buried in different menus and can inter-lock with settings in other menus. However, my Samsung TV is smart enough to know that it is connected to my XOX through
    the HDMI cable. Indeed, this is where the Xbox One X can help to make sure things are set up right. If you haven't already, may I suggest you go to System =>Settings =>Display & sound =>Video output =>Setup =>4K TV details. There it should say "Your TV supports
    4K" and display a list of green check marks by the things your Xbox can confirm about what your TV can support. If you don't see a green check mark for something than maybe a setting in the TV still needs to be changed.

    As far as my current Xbox settings:

    System =>Settings =>Display & sound =>Video output: Display = Resolution 4K UHD.

    System =>Settings =>Display & sound =>Video output =>Advanced =>Video modes, make sure both "Allow 4K" and "Allow HDR10" are checked, the other settings are optional, but I have 50Hz and 24Hz checked.

    System =>Settings =>Display & sound =>Video output =>Advanced =>Video fidelity & overscan, <IMPORTANT> Display = Overrides Auto-detect (Recommended), Video fidelity = Color depth 30 bits per pixel (10-bit) [Why? Because remember those
    green check marks...? My Xbox told me that my Samsung TV supported "10-bit at..."], Video fidelity = Color space Standard (Recommended), Overscan border "App can add a border" checked.

    There's one more thing you may want to do, go through the step-by-step "Calibrate TV" in the System =>Settings =>Display & sound =>Video output =>Setup menu. This will make sure all of your Samsung TV
    levels are optimized for the Xbox output.

    For the final test, may I recommend that you download and run the free Microsoft App/Game "Insects: An Xbox One X Enhanced Experience" on your Xbox. It does take a little time to load up. But, it's a
    real-time 4K demo running on the Unreal graphics engine, and will allow you to double check that the 4K and HDR are working correctly. And on your Samsung 4K QLED TV it should look gorgeous !

    Hope this helps.

    Good luck and good gaming.

    SA
  5. XBF Diego M Win User

    Xbox One X & Samsung TV - Wide Vertical Scrolling Lines

    Hi
    Skier7667
    ,

    The vertical banding you see is actually a pretty common thing with LED TV's and a natural result when the display is showing dark grey colors in the background. I have similar banding on an LG OLED TV I own and the Xbox One X set to 4K UHD and the same
    banding will show up against the dark background of the notification bar when the console dims from inactivity. While it can be annoying, it's hardly visible and not harming your TV or console in anyway. If the banding intensifies and becomes more visible,
    then you may want to look into if your TV can be factory reset.
  6. Skier7667 Win User

    Xbox One X & Samsung TV - Wide Vertical Scrolling Lines

    check the hdmi
    Can you elaborate - Do you mean check the HDMI option in display settings on the Xbox?

    Xbox One X - Checked 4K

    I have already tried checking the option to select between Auto Select - HDMI or DVI. I've selected HYDMI and then the highest resolution you can select is 1080p.

    That still resulted in the same banding issue Plus on the Xbox One X, you begin to get Yellow and Red warnings that your TV is not supporting HDR, 4K, various resolutions, etc. The goal is to have 4K and HDR Enabled to get the most out of the Xbox One X
    and the TV.
Thema:

Samsung HG40EA790MS: Xbox One X & Samsung TV - Wide Vertical Scrolling Lines

Loading...
  1. Samsung HG40EA790MS: Xbox One X & Samsung TV - Wide Vertical Scrolling Lines - Similar Threads - Samsung HG40EA790MS Samsung

  2. Samsung HG40EA790MS: Xbox One S All-Digital Edition

    in XBoX TV Hardware
    Samsung HG40EA790MS: Xbox One S All-Digital Edition: Samsung (Televisions) HG40EA790MS: Xbox One S All-Digital Edition The input for TV connection is HDMI, at least I use it that way. 89a23104-cae2-4a29-8eb4-20b2d4e84863
  3. Samsung HG40EA790MS: No Signal Connecting XBox One S Digital with Samsung TV

    in XBoX TV Hardware
    Samsung HG40EA790MS: No Signal Connecting XBox One S Digital with Samsung TV: Samsung (Televisions) HG40EA790MS: No Signal Connecting XBox One S Digital with Samsung TV Hey there DoilRules, Thanks for reaching out to the Community for advice on how to handle this...
  4. Samsung HG40EA790MS: Our TV is jut HDR, while Xbox One X requires HDR10

    in XBoX TV Hardware
    Samsung HG40EA790MS: Our TV is jut HDR, while Xbox One X requires HDR10: Samsung (Televisions) HG40EA790MS: Our TV is jut HDR, while Xbox One X requires HDR10 You can always use xbox one x in any tv, HDR10 is not a requirement you can use the HDR normal and you still...
  5. Samsung HG40EA790MS: Samsung QN55Q6FAMFXZX color problems

    in XBoX TV Hardware
    Samsung HG40EA790MS: Samsung QN55Q6FAMFXZX color problems: Samsung (Televisions) HG40EA790MS: Samsung QN55Q6FAMFXZX color problems This is a case of some testing, see the cables, image settings of both the TV and the console....
  6. Samsung HG40EA790MS: how do i update xbox one in my television its showing an error

    in XBoX TV Hardware
    Samsung HG40EA790MS: how do i update xbox one in my television its showing an error: Samsung (Televisions) HG40EA790MS: how do i update xbox one in my television its showing an error Follow the steps on the link...
  7. Samsung HG40EA790MS: HDR problem with Samsung TV !

    in XBoX TV Hardware
    Samsung HG40EA790MS: HDR problem with Samsung TV !: Samsung (Televisions) HG40EA790MS: HDR problem with Samsung TV ! Hello! Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with HDR on your...
  8. Samsung HG40EA790MS: Xbox Calibration with Samsung TV

    in XBoX TV Hardware
    Samsung HG40EA790MS: Xbox Calibration with Samsung TV: Samsung (Televisions) HG40EA790MS: Xbox Calibration with Samsung TV Hello There, Thanks for coming to the forums with your question. Unfortunately, there is no exact picture settings for any TV....
  9. Samsung HG40EA790MS: Tv screen goes in and out

    in XBoX TV Hardware
    Samsung HG40EA790MS: Tv screen goes in and out: Samsung (Televisions) HG40EA790MS: Tv screen goes in and out It could be that specific HDMI port, do you have another on thr TV that you could try? 11fd0133-86f0-4c16-a448-30202c431b60
  10. Samsung HG40EA790MS: Samsung UN65KS8500 Curved TV Calibration

    in XBoX TV Hardware
    Samsung HG40EA790MS: Samsung UN65KS8500 Curved TV Calibration: Samsung (Televisions) HG40EA790MS: Samsung UN65KS8500 Curved TV Calibration Hello ThyHal0Masta, every TV has it own settings, but I can recommed some adjustments based on Xbox One X features. The...