Samsung HWD450: Xbox Dolby Atmos on Samsung HW-N950 not working but it works with Sky Q and...

Discus and support Samsung HWD450: Xbox Dolby Atmos on Samsung HW-N950 not working but it works with Sky Q and... in XBoX TV Hardware to solve the problem; Samsung (Audio/Video Receivers) HWD450: Xbox Dolby Atmos on Samsung HW-N950 not working but it works with Sky Q and the Samsung HW-N950 Troubleshoot... Discussion in 'XBoX TV Hardware' started by CARLTIFFIN, Mar 19, 2019.

  1. CARLTIFFIN
    CARLTIFFIN Guest

    Samsung HWD450: Xbox Dolby Atmos on Samsung HW-N950 not working but it works with Sky Q and...


    Samsung (Audio/Video Receivers) HWD450: Xbox Dolby Atmos on Samsung HW-N950 not working but it works with Sky Q and the Samsung HW-N950
    Troubleshoot settings

    In-game audio issues when using Dolby Atmos:

    If you experience audio problems when you’re using Dolby Atmos, try turning it off:

    1. Press the Xbox button to open the guide and select System >Settings.
    2. Select Display & sound, then from the headset audio options, select
      Stereo Uncompressed.
    Frozen speaker settings after you disconnect a Windows Sonic or Dolby Atmos headset:

    In most cases, disconnecting or turning off a headset/device configured for spatial audio (Windows Sonic or Dolby Atmos) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver
    plugged into USB—might still show the headset is connected even after it’s disconnected or turned off.

    Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should
    restore the headset format you’ve chosen.

    If you’re still having problems getting Dolby Atmos to work on Xbox One, check the headset/speakers manufacturer’s website for more info.

    Let us know with a reply how it goes!

    :)
     
    CARLTIFFIN, Mar 19, 2019
    #1
  2. XBF Diego M Win User

    Samsung HWD450: Xbox Dolby Atmos on Samsung HW-N950 not working but it works with Sky Q and the Samsung HW-N950

    Hi there,

    This is something the Xbox Insider team has been looking at within the Xbox Insider Program. I recommend reporting this issue directly to them through the reporting feature on the Xbox One. You simply just need to have the Xbox Insider Hub app downloaded
    and then the option to Report a problem will be displayed in the power menu when you hold down the Xbox button.

    More information can be found here:
    https://support.xbox.com/xbox-one/console/xbox-insider-hub-report-a-problem
  3. XBF George L Win User

    Xbox Dolby Atmos on Samsung HW-N950 not working but it works with Sky Q and the Samsung HW-N950

    Troubleshoot settings

    In-game audio issues when using Dolby Atmos:

    If you experience audio problems when you’re using Dolby Atmos, try turning it off:

    1. Press the Xbox button to open the guide and select System >Settings.
    2. Select Display & sound, then from the headset audio options, select
      Stereo Uncompressed.
    Frozen speaker settings after you disconnect a Windows Sonic or Dolby Atmos headset:

    In most cases, disconnecting or turning off a headset/device configured for spatial audio (Windows Sonic or Dolby Atmos) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver
    plugged into USB—might still show the headset is connected even after it’s disconnected or turned off.

    Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should
    restore the headset format you’ve chosen.

    If you’re still having problems getting Dolby Atmos to work on Xbox One, check the headset/speakers manufacturer’s website for more info.

    Let us know with a reply how it goes!
  4. Lord C Vandingo Win User

    Xbox Dolby Atmos on Samsung HW-N950 not working but it works with Sky Q and the Samsung HW-N950

    I really think the Xbox team need sto take a look at the sound settings on Xbox One X .

    Not only am i having problems selecting Atmos but also if I choose DTS the selection wong stay there and will change back to its previous choice once i leave the menu. This doesn’t happen on my PS4 which is connected to the same AV equipment via HDMI.

    So thats Sky Q & a Playstation 4 pro both having no issues with same connections and equipment as Xbox One X.
  5. XBF Crystal P Win User

    Xbox Dolby Atmos on Samsung HW-N950 not working but it works with Sky Q and the Samsung HW-N950

  6. Lord C Vandingo Win User

    Xbox Dolby Atmos on Samsung HW-N950 not working but it works with Sky Q and the Samsung HW-N950

    Its problems with Atmos on home theatre that is the problem not headphones.

    The Xbox doesn't seem to recognise the soundbar's (Samsung HW-N950) Atmos capability when plugged into my TV (Samsung 65' Q9FN)
Thema:

Samsung HWD450: Xbox Dolby Atmos on Samsung HW-N950 not working but it works with Sky Q and...

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