Says I'm permanently suspended from Xbox Live for a community violation - this would only...

Discus and support Says I'm permanently suspended from Xbox Live for a community violation - this would only... in XBoX Accessibility to solve the problem; Hello. I was playing Xbox with some friends when all of the sudden I'm kicked out of my account. I log back on only to see I'm permanently suspended... Discussion in 'XBoX Accessibility' started by ryanserpe, Jan 16, 2022.

  1. ryanserpe
    ryanserpe Guest

    Says I'm permanently suspended from Xbox Live for a community violation - this would only...


    Hello. I was playing Xbox with some friends when all of the sudden I'm kicked out of my account. I log back on only to see I'm permanently suspended and I freaked out. I checked my enforcement to try and see the ban, but nothing pops up. I'm also incredibly confused - the email said how it was a ban from a report from someone, but I don't think I've ever said anything that worthy of a PERMANENT SUSPENSION - nonetheless I've only been banned once, and it was a communication ban for a single day. I can't request support or a case review because the suspension doesn't pop up in enforcement as I said, and whenever I try to submit a normal case, it just doesn't log me in so I literally can't. I'm worried as I've recently spent a lot of money on my Xbox from Christmas, and Xbox is one of my main ways to play with my friends and have some fun. If anyone can help, it'd be extremely appreciated. Thank you so much.

    :)
     
    ryanserpe, Jan 16, 2022
    #1
  2. JoshuaKluckow ツ ✠Win User

    Says I'm permanently suspended from Xbox Live for a community violation - this would only be my second ban

    we have been waiting for 4 days now its getting annoying
  3. JoshuaKluckow ツ ✠Win User

    Says I'm permanently suspended from Xbox Live for a community violation - this would only be my second ban

    and i cant ask xbox support because whenever i sign into xbox support it takes me to enforcement.xbox.com
  4. Smwutches Win User

    Says I'm permanently suspended from Xbox Live for a community violation - this would only be my second ban

    There is an issue with the notification system for suspensions telling everyone they are permanently suspended, when it's actually a shorter suspension. You can try contacting support and they can tell you how long your suspension actually is, but they won't have any further information about the suspension. There's currently an issue with the enforcement site not showing current suspensions which means it's not possible to submit a case review at the moment.
  5. ViewedRex412969 Win User

    Communication Ban

    There's nothing anyone here can really do. If he hasn't been suspended for that message before, and it's bad enough to violate the code of conduct, the enforcement team can still suspend him.
    Okay, but what kind of permanent ban is it? Just communication or from Xbox live altogether?
  6. Tormaz Win User

    Throwing in the towel ,

    Actually by connecting to their systems you are agreeing to whatever terms of service or code of conduct they have in place. If you violate those terms they have sole discretion to temporarily or permanently suspend your account. Likewise Microsoft has
    the same authority for Xbox Live if you violate the Xbox Code of Conduct (which would impact your ability to send communications, play any game online, etc.) As mentioned only the developer would be able to determine if you have been blocked from their game
    by them, what for, and for how long.
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