Says Service Is Suspended Can't Renew Game Pass

Discus and support Says Service Is Suspended Can't Renew Game Pass in XBoX on Consoles to solve the problem; What do I do? I am so tired of this. The only thing I can think of is to earn a bing card on microsoft rewards with the code. The code on Amazon just... Discussion in 'XBoX on Consoles' started by grabacontroller, Apr 1, 2018.

  1. Says Service Is Suspended Can't Renew Game Pass


    What do I do? I am so tired of this. The only thing I can think of is to earn a bing card on microsoft rewards with the code. The code on Amazon just adds funds which I cannot add to game pass. Whom do I contact? Thank you for your
    time.

    :)
     
    grabacontroller, Apr 1, 2018
    #1
  2. Avivoz
    Avivoz Guest
    gamepass xbox one

    i got the 14 freetrail

    i got the mail "Welcome to your Xbox Game Pass free trial"

    but I can't access anygame

    it's says "get gamepass" like i don't have it

    I cancel the recurring billing

    but it says "Expires on 9/6/2018"
     
    Avivoz, Apr 1, 2018
    #2
  3. Fingerfarts
    Fingerfarts Guest
    Error code 0x803f800e

    Trying to play sea of thieves after update. Says game pass may need renewed . But it's already renewed. Try to renew game pass just incase and message says something is wrong on our end.
     
    Fingerfarts, Apr 1, 2018
    #3
  4. WPAK
    WPAK Guest

    Says Service Is Suspended Can't Renew Game Pass

    Hi there,

    Purchasing errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes or purchase subscriptions etc.

    If all looks fine then try to add game pass again.

    Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    Contact Us | Xbox Support they can do a more indepth look into this issue.
     
    WPAK, Apr 2, 2018
    #4
  5. WPAK Win User

    Says Service Is Suspended Can't Renew Game Pass

    Hi there,

    Purchasing errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes or purchase subscriptions etc.

    If all looks fine then try to add game pass again.

    Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us they can do a more indepth look into this issue.
  6. Tarnend Win User

    Switching Xbox Game Pass subscriptions

    like the previous post says, turn off auto renew, but do NOT cancel as it will cancel xbox live gold, game pass etc and whatever you have left on it, just turn off auto renew, let things run out then sign up to whichever service you want, ie gold, game pass
    or game pass ultimate.

    Regards
  7. FTH StealthGrvy Win User

    Am I able to Temporary suspend my xbox live?

    No you can't suspend your Xbox live account but you can suspend your auto renewal payment option.
  8. iTz. I3OBBY Win User

    How long does it take for a payment for a subscription to go through?

    Also, it says my game pass subscription was suspended.
  9. ChiefJoboo Win User

    Unsub from Gamepass

Thema:

Says Service Is Suspended Can't Renew Game Pass

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