Screen

Discus and support Screen in XBoX on Consoles to solve the problem; Hi my Xbox 360 screen has gone a light green can anyone advise. a5915375-835b-49c3-979f-82669681f14a Discussion in 'XBoX on Consoles' started by GrandYE, May 23, 2020 at 9:32 PM.

  1. GrandYE
    GrandYE Guest

    Screen


    Hi my Xbox 360 screen has gone a light green can anyone advise.

    :)
     
  2. PhloydBarnum Win User

    Screen

    Check the screen resolution

    Press the Guide button on your controller, go to Settings, and then select System Settings.

    Select Console Settings.

    Select Display.

    Select HDTV Settings.

    Select the appropriate screen resolution for your TV or monitor.
  3. BouncierGenie44 Win User

    no screen

    yes it was recommended by a ambassador
  4. onyxishere Win User

    no screen

  5. DarkUnicycle Win User

    Screen

    Hello GrandYE,

    Thanks for reaching out, I can help as I've had this issue happen before to myself. If these following steps don't work I'd recommend to reach to out to Microsoft for further assistance if needed. I'll post a link for the support as well below.

    1. Check for loose cables.

    2. Try unplugging all the cables, expect the power cord and plug them back to make sure they are fully connected.

    3. Attempt to remove the hard-drive, then restart your Xbox 360.

    4. If the Xbox 360 Green Screen is gone, return the hard drive into the console while it is turned off.

    Xbox Support : https://support.xbox.com/contact-us

    Hope this helps, Happy Gaming!
  6. onyxishere Win User

    no screen

    That is tough. I would recommend contacting newegg and asking for a refund/replacement. Other than that you can follow the steps at the link I provided above.

    Also, a good way to tell if the hard drive that you have is an official Microsoft device is to play an Xbox Original game on your console. Here is a link to a list of available original games:

    support.xbox.com/.../play-original-games

    If you get one of those and it doesn't play then the hard drive is not an official one.
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