Selecting "My Games and Apps" on XBOX One STILL causes screen to fade to black after a few...

Discus and support Selecting "My Games and Apps" on XBOX One STILL causes screen to fade to black after a few... in XBoX Games and Apps to solve the problem; Happens on all XBOX Ones I own, across multiple TVs. I see other people are still having this problem too. Started after the December Update. When is a... Discussion in 'XBoX Games and Apps' started by SolarMaximum, Feb 8, 2020.

  1. SolarMaximum
    SolarMaximum Guest

    Selecting "My Games and Apps" on XBOX One STILL causes screen to fade to black after a few...


    Happens on all XBOX Ones I own, across multiple TVs. I see other people are still having this problem too. Started after the December Update. When is a fix coming?

    :)
     
    SolarMaximum, Feb 8, 2020
    #1
  2. AquarrzSudnnym Win User

    Selecting "My Games and Apps" on XBOX One STILL causes screen to fade to black after a few seconds.

    The consoles might not be getting the electrical power it needs to operate correctly if you're using a power board with other devices connected to it.

    Don't overload your wall outlet, extension cord, power strip, or other electrical receptacle. Confirm that these are rated to handle the total current drawn by your Xbox (as shown on the power supply), and by any other devices on the same AC circuit.
  3. SolarMaximum Win User

    xbox one screen fades to black about 5 seconds after selecting manage games or slecting games and apps

    Hi,

    try to powercycle your xbox by holding the power button for 5-10 seconds to see if it fixes the issue
    More information.

    Powercycling the xbox did not solve the problem.

    In fact, I am having the exact same problem on 2 separate boxes.

    What I have discovered - This is only an issue IF I AM SIGNED INTO XBOX LIVE. If not signed in, the 'my games and apps' (or selecting manage game from a game screen) screen loads as expected.

    If not signed in to XBOX Live, while on the "My Games and Apps" screen and then log into XBOX LIve, it, again after about5 5 seconds, fades to black again.
  4. Alfred Saxon Win User

    My Xbox One home screen fades to a black screen

    This happened to me about 1 hour ago. Just like you i can still access side menu and play games/apps ects. But home screen fades into black screen.

    Glad to know its not just me and on the bright side i can still play games/apps.
  5. AquarrzSudnnym Win User

    xbox one screen fades to black about 5 seconds after selecting manage games or slecting games and apps

    "This is only an issue IF I AM SIGNED INTO XBOX LIVE. If not signed in, the 'my games and apps' (or selecting manage game from a game screen) screen loads as expected.If not signed in to XBOX Live, while on the "My Games and Apps" screen and
    then log into XBOX LIve, it, again after about5 5 seconds, fades to black again."


    When this happens, have you used the TV remote to turn the TV off and back on?

    I've had similar occurrences, where the screen goes blue, in my case, a TV setting, and restarting the TV usually restores the screen.

    Otherwise I do a Full shutdown, reset console power supply and restart in sequence, TV,

    AVR, console last of all.
  6. Bodski1 Win User

    Xbox One - Black Screen Of Death

    All connections are fine to my Xbox as the loading screen comes on for a few minutes then goes away, sometimes after about 15 minutes of the black screen it shows my wall paper and a few apps/games but I cannot access them or go to my games and apps, my Xbox is extremely slow otherwise and I can’t even access the guide. After 5 minutes of being on the Home Screen it goes off by itself, making me repeat the whole process all over again.
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