Sent code to wrong email.

Discus and support Sent code to wrong email. in XBoX Rewards to solve the problem; I recently went on my Xbox rewards to use mygems only had 450 My gems so I bought Warframe:75 plat for 250 MyGems but as I did my phone automatically... Discussion in 'XBoX Rewards' started by Nath7830, May 25, 2018.

  1. Nath7830
    Nath7830 Guest

    Sent code to wrong email.


    I recently went on my Xbox rewards to use mygems only had 450 My gems so I bought Warframe:75 plat for 250 MyGems but as I did my phone automatically put my old email which doesn't exist anymore because of gmail changing my account to a Gmail.co.uk to Gmail.com.
    Is there anyway I can get the email resent to my gmail.com or get back my 250 gems back?

    :)
     
    Nath7830, May 25, 2018
    #1
  2. DaeDae 71611
    DaeDae 71611 Guest
    Bonus Gift Card Sent To Wrong Email

    I preordered Mafia 3 & it came with a free $10 Microsoft code but the code is being sent to the wrong email. It's not being sent to the email that is linked to my account & I don't understand why it's being sent to another email
     
    DaeDae 71611, May 25, 2018
    #2
  3. Reesestix85
    Reesestix85 Guest
    Elder Scrolls Online beta starts tomorrow; download bigger than 50GB

    Did you get your actual beta code email yet? They sent me the console preference and server preference email last week but have yet to get the actual email containing the codes.
     
    Reesestix85, May 25, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Sent code to wrong email.

    Hello Nath7830,

    Unfortunately, we cannot adjust user registered information for the Vault in any way. We have escalated this issue to our Vault team for any alternative options.
     
    XBLRewards8, May 25, 2018
    #4
  5. Nath7830
    Nath7830 Guest
    Thanks. So there's no way I can get the code then? Like via a email. As the email I had sent it too, the domain doesn't exist. So basically the email with the code wouldn't of sent.
     
    Nath7830, May 26, 2018
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello Nath7830,

    Our other team has identified your prizes, and will reach out to you via private message with the code. You can see your messages by accessing the messages option from the drop down menu that appears when you click your profile in the upper right corner
    of this page. Apologies for the delay.
     
    XBLRewards8, Nov 3, 2018
    #6
  7. XBLRewards8 Win User

    Sent code to wrong email.

    Hello Nath7830,

    Our other team has identified your prizes, and will reach out to you via private message with the code. You can see your messages by accessing the messages option from the drop down menu that appears when you click your profile in the upper right corner
    of this page. Apologies for the delay.
  8. Nath7830 Win User

    Sent code to wrong email.

    Thanks. So there's no way I can get the code then? Like via a email. As the email I had sent it too, the domain doesn't exist. So basically the email with the code wouldn't of sent.
  9. XBLRewards8 Win User

    Sent code to wrong email.

    Hello Nath7830,

    Unfortunately, we cannot adjust user registered information for the Vault in any way. We have escalated this issue to our Vault team for any alternative options.
  10. denis97g Win User

    Sent to the wrong email.

    you should contact support for help at support.xbox.com
  11. {Parity} Win User

    Sent to the wrong email.

    Contact support for assistance with purchasing issues. https://support.xbox.com/en-US/contact-us
Thema:

Sent code to wrong email.

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