Sent in Xbox Series S controller for service repair. Came back with visible marks on the back.

Discus and support Sent in Xbox Series S controller for service repair. Came back with visible marks on the back. in XBoX on Consoles to solve the problem; Is there anything I can do about this? I just got it back after almost 3 weeks. 76888dad-cb03-4250-9e58-f8a94df5f2eb Discussion in 'XBoX on Consoles' started by caffeti, Jan 13, 2021.

  1. caffeti
    caffeti Guest

    Sent in Xbox Series S controller for service repair. Came back with visible marks on the back.


    Is there anything I can do about this? I just got it back after almost 3 weeks.

    :)
     
    caffeti, Jan 13, 2021
    #1
  2. Crypto Blake Win User

    Refused repair - Xbox One S won't power up

    I had the same issue with one of my Xbox one s but I sent it in for repair and mine came back to fix.
  3. PamelaLawhead Win User

    Factory reset doesn’t work

    I’ve already had the console serviced and it came back with the same issues I sent it in to have repaired. I’m a little hesitant to send it back in as I will be charged another repair fee.
  4. Miss Kleo Win User

    Sent in console for repair - Came back dead

    Hey Doominatorx6! I'm sorry to hear about the whole experience! As Positive said, you'll need to contact

    phone support
    about this issue. I'd suggest having SR numbers for previous repairs at the ready so the agent can reference those when helping you out. You can also check out
    warranty information for a better idea of where you're at!
  5. Mode-D444274A-2465-4 Win User

    Sent in console for repair - Came back dead

    You might want to call 1-800-4MY-XBOX and tell them this whole situation for full help
  6. HAZMAT RADIO Win User

    Sent my Elite controller for repair but it came back the same.

    the warranty is typically 90 days in the states for accessories and 90 days from the day you receive your controller back from the repair center.

    Try and contact support again and see if they will be able to create another repair order for you to send your controller back into them.
Thema:

Sent in Xbox Series S controller for service repair. Came back with visible marks on the back.

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