serial number not viewable

Discus and support serial number not viewable in XBoX on Consoles to solve the problem; i purchased an xbox one controller titanfall edition the day they were released from gamestop and about 3 weeks ago, the left stick was drifting upward... Discussion in 'XBoX on Consoles' started by robrulesall2, May 30, 2014.

  1. robrulesall2
    robrulesall2 Guest

    serial number not viewable


    i purchased an xbox one controller titanfall edition the day they were released from gamestop and about 3 weeks ago, the left stick was drifting upward by itself. because of this, i want to see if i still had a warranty under microsoft but i noticed that
    the first 3-4 numbers of the serial number are scratched off (must have been my fault with batteries) so my question is..in my situation, what can i do?

    :)
     
    robrulesall2, May 30, 2014
    #1
  2. serial number

    When you say shop I am guessing you mean an official MS service centre with a repair ordered through MS?.

    If the service techs can not fix your console and they send you a different one they would inform via the letter you will receive off them along with the console when its returned to you.

    Sometimes if a console is beyond fixing or if it may take too long to repair they will send you a different unit so you can get back to your gaming asap.

    And if they replace the console they will register it for you.

    I know this is a little off topic in regards to your actual question but its just a little extra info for you if you get a replacement unit. serial number not viewable :)
     
    GreyPilgrim-CE541714-D291-410C-84D6-81A93517B4BD, May 30, 2014
    #2
  3. Serial Number

    One way is to simply look at the hard drive itself. If it is an older white model XBOX it should say on the side of the console. For the newer S model if it has a hard drive installed all you would have to do is take it out and it will tell you how many
    GB's.
     
    Fallen Saint XX, May 30, 2014
    #3
  4. MrAdyCarter
    MrAdyCarter Guest

    serial number not viewable

    MrAdyCarter, May 30, 2014
    #4
  5. MrAdyCarter Win User

    serial number not viewable

  6. Fallen Saint XX Win User

    Serial Number

    One way is to simply look at the hard drive itself. If it is an older white model XBOX it should say on the side of the console. For the newer S model if it has a hard drive installed all you would have to do is take it out and it will tell you how many
    GB's.
  7. Mohammad90 Win User

    Serial Number

    Hello,

    Only Xbox staff may look that up for you. Anyhow, I might tell you if its a 20 GB model if you provide me with the manufacture date and whether the disc tray has a chrome finish on it or not.

    P.S. the date of manufacture can be found below the S/N on the back of the console.

    Hope to hear from you soon.
  8. GreyPilgrim-CE541714 Win User

    serial number

    When you say shop I am guessing you mean an official MS service centre with a repair ordered through MS?.

    If the service techs can not fix your console and they send you a different one they would inform via the letter you will receive off them along with the console when its returned to you.

    Sometimes if a console is beyond fixing or if it may take too long to repair they will send you a different unit so you can get back to your gaming asap.

    And if they replace the console they will register it for you.

    I know this is a little off topic in regards to your actual question but its just a little extra info for you if you get a replacement unit. :)
  9. PR1NCE DARKNESS Win User

    serial number?

    Hello There,

    UnsafePeach1714 we have absolutely no control over resetting passwords or changing e-mails Or Recovering Information For You, In Your Case, Your Console Serial Number,
    We Can Not Obtain This Information For You And You May Have To Take This Issue Up With Xbox Phone Support Here I Am Very Sorry, Maybe Xbox
    Support Can Do An Investigation On This Case, Maybe They Can Confirm Your Identity & Then Understand The Nature Of The Current Issue At Hand,
    [table][tr][td]Phone opening hours:Monday - Friday: 09:00 - 21:00Saturday - Sunday: 10:00 - 18:00[/td][/tr][tr][/tr][/table]
Thema:

serial number not viewable

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