Series S Controller acting weird

adambrooks6 · Apr 18, 2022

So, my series S controller was working fine this morning, i put it on to charge and now it isnt working. its turned on but doesn't seem to be connected to my xbox. ive done a soft reset, ive tried pairing it back to the console but nothing is working, ive turned the console and joypad off and taken the batteries out of the joypad, ive tried pluggint it in with a cable and that doesnt work either

:)

TheProfess0r

My name is Loren. I'm an Independent Advisor, and I'll be glad to help you today.

Can you please unplug everything from the console and leave it for 3 minutes?

Then plug it back in and let me know if the same issue happens.

adambrooks6

i have done that and its still the same

TheProfess0r

Did you try to connect it with a USB cable?

TheProfess0r

Did you make sure that your controller is updated?

XBF Erick C

Hey there Cosmic,

Sorry to hear you are running into this problem with the controller. How long exactly have you had it? If it is under 90 days old then of course this controller should be in warranty and you can always set up a replacement order through the

Device Support page.

Of course the controller should not be doing this, But if new batteries aren't working and the controller is still running into problems I would recommend looking for a replacement, Or of course
Contacting Xbox Customer Support to see if there is anything to be done with this.

I hope this helps!

Series S Controller acting weird