Series S Issue

Discus and support Series S Issue in XBoX on Consoles to solve the problem; Howdy Xbox and the greater (than sony) Microsoft Community! I got an Xbox Series S console back in November, and I love it. Since then however, I have... Discussion in 'XBoX on Consoles' started by Pierce 607, Apr 8, 2021.

  1. Pierce 607
    Pierce 607 Guest

    Series S Issue


    Howdy Xbox and the greater (than sony) Microsoft Community! I got an Xbox Series S console back in November, and I love it. Since then however, I have had trouble getting games to load from the internal hard drive, and an external hard drive I have connected to the console. When it happens, I have to hard reset the machine, and have even had to reset to factory a couple times. Has anyone else had this problem? Please advise.

    Thank you for taking the time to read this. I hope you know you matter, and I want you to have an awesome day! #gameon

    :)
     
    Pierce 607, Apr 8, 2021
    #1
  2. XBF Zineb F Win User

    Series S Issue

    Hello there @Pierce 607, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  3. CarGuyB3N Win User

    Xbox Series X|S and lower resolutions

    Does the 1080p support go for both the Series S and Series X, or just the Series S?
  4. Kxber Win User

    Series s

    Is it normal that there is some internet issues on the xbox series s and can i fix it

    It used to work
    "some internet issues" is pretty vague but try restarting your Xbox series s and if that doesn't work forget your Wi-Fi network then re-connect to it? lastly maybe try an ethernet cable?
  5. Smwutches Win User

    Looking into XBox One X

    1. The Series X comes with 1TB. The Series S comes with 512GB.

    2. That may be the Series S which is smaller than the Series X.
  6. Thomastherobloxamazi Win User

    XBOX SERIES S WITH WEBCAM

    so is the xbox series s a xbox one series s or a new xbox
Thema:

Series S Issue

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