Service: Xbox Elite Wireless Controller Series 2

Discus and support Service: Xbox Elite Wireless Controller Series 2 in XBoX on Consoles to solve the problem; This is extremely frustrating. I sent Xbox Elite Wireless Controller Series 2 to service in warranty and according the UPS tracker it was received by... Discussion in 'XBoX on Consoles' started by D14 Diabolos, Jun 30, 2020 at 6:03 AM.

  1. D14 Diabolos
    D14 Diabolos Guest

    Service: Xbox Elite Wireless Controller Series 2


    This is extremely frustrating. I sent Xbox Elite Wireless Controller Series 2 to service in warranty and according the UPS tracker it was received by Microsoft Service Center on Thursday 25th of June, but still
    several days later the Service order support page states that the Service Center hasn't received the controller. According the address Service Center is in Germany.

    There is no way to contact Support as every option for Hardware and Warranty in Beta Support - Contact page says that no phone, or chat options are available. I can't find email address either so there's no way to follow up on this and I'm worried because
    the Service Order will close in a week.

    I have serious regrets spending so much money on the controller that only about half a year in started having issues with the left shoulder button - it only reacted half the time.

    :)
     
    D14 Diabolos, Jun 30, 2020 at 6:03 AM
    #1
    1 person likes this.
  2. XBF Crystal P Win User

    Xbox elite series 2 controller issue, anyone else having this problem?

  3. Aly Jawhar Win User

    What is the most advanced controller on the market as of now, June 2020??????

    Definitely the Xbox Elite Wireless Controller Series 2
  4. XBF Ezra G Win User

    Xbox one elite 2 controller

    Hello Kingmemphis637,

    Thank you for your post. You can find the Xbox Elite Wireless Controller Series 2 from available retailers on the following page:

    Xbox Elite Controller - Retailers
    .

    I hope this helps.
  5. XBF Amber M Win User

    Elite 2 Controller Mapping Letdown

    Hi PsycoPyro88,

    Thanks for the reply. The Elite controller series 2 has various methods of mapping the buttons and paddles as compared to the series 1. If you haven't done so already, I recommend taking a look at the following support articles that
    can assist you in determining how to set up the different functions, including how to use Shift with the controller to give you alternate inputs:

    Get to know your Xbox Elite Wireless Controller Series 2


    Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  


    Use Shift with your Xbox Elite Wireless Controller Series 2

    Adjust the thumbsticks on your Xbox Elite Wireless Controller Series 2


    Charge your Xbox Elite Wireless Controller Series 2


    If you'd like to contribute some ideas on how to make improvements to or about other ideas for the community, you may do so at the Xbox Idea Hub which is on Reddit.

    https://www.reddit.com/r/xboxinsiders/wiki/ideas

    I hope that this information helps you out!
  6. MaskedMenace136 Win User

    Lack of Controller care and innovation

    Sorry to hear you are unsatisfied with the current Xbox controllers, however, the question forum is the incorrect place to post your feedback. Unless you are asking about current Xbox controller advancements in-which case that would be the Xbox Elite Controller
    Series 1 and Xbox Elite Controller Series 2. The Xbox Elite Controller Series 2 being the newest on the market and being awarded,
    "Best of E3 2019 - Hardware/Peripheral" - Game Critics Awards.

    For more information about these new Xbox controllers please visit the below links.

    Xbox Elite Controller Series 1

    Xbox Elite Controller Series 2
Thema:

Service: Xbox Elite Wireless Controller Series 2

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