Services and Subscriptions glitching

Discus and support Services and Subscriptions glitching in XBoX Sales and Promo to solve the problem; I logged in and took a look at my services and subscriptions. I was surprised to see OneDrive listed along with the services I do subscribe to, xbox... Discussion in 'XBoX Sales and Promo' started by sbarash, Apr 25, 2019.

  1. sbarash
    sbarash Guest

    Services and Subscriptions glitching


    I logged in and took a look at my services and subscriptions. I was surprised to see OneDrive listed along with the services I do subscribe to, xbox live and xbox gamepass. The Onedrive section says I pay a reoccurring subscription of $9.99 a month. I never
    subscribed to that, so I clicked on the manage link in the onedrive section. Instead of my onedrive subscription displaying, my xbox gamepass subscription is displayed. I try to access my onedrive subscription many times, and always the gamepass subscription
    pops up. Hovering over the link, I can see the the URL to the onedrive subscription and the URL to the gamepass subscription both point to the gamepass subscription. Thinking that this is just an error on the site, I replace the section of the url that says
    gamepass with onedrive, and finally I'm in the onedrive subscription section! I cancel my subscription to onedrive, and then return to my services and subscriptions....and gamepass has now been canceled! I tried all of this using Edge and Chrome. What is going
    on!

    There doesn't seem to be a category for an issue like this, so I hope someone can direct me where to go with this problem.

    Thank you

    :)
     
    sbarash, Apr 25, 2019
    #1
  2. RedCarGamer Win User

    Services and Subscriptions glitching

    I logged in and took a look at my services and subscriptions. I was surprised to see OneDrive listed along with the services I do subscribe to, xbox live and xbox gamepass. The Onedrive section says I pay a reoccurring subscription of $9.99 a month. I never
    subscribed to that, so I clicked on the manage link in the onedrive section. Instead of my onedrive subscription displaying, my xbox gamepass subscription is displayed. I try to access my onedrive subscription many times, and always the gamepass subscription
    pops up. Hovering over the link, I can see the the URL to the onedrive subscription and the URL to the gamepass subscription both point to the gamepass subscription. Thinking that this is just an error on the site, I replace the section of the url that says
    gamepass with onedrive, and finally I'm in the onedrive subscription section! I cancel my subscription to onedrive, and then return to my services and subscriptions....and gamepass has now been canceled! I tried all of this using Edge and Chrome. What is going
    on!

    There doesn't seem to be a category for an issue like this, so I hope someone can direct me where to go with this problem.

    Thank you
    Looks like a bug in the website, if you canceled it and the result was the gamepass canceled so looks like a bug in the website. So that value that appears in not the onedrive but the gamepass. The best with contact the support like was said above, and see
    if you can get back the gamepass trough the support chat.
  3. denis97g Win User

    Services and Subscriptions glitching

    you can contact support at support.xbox.com
  4. Medic62812 Win User

    Removing Payment option from account

    what kind of glitch?

    is the payment form tied to a subscription service like xbox music?

    have you tried doing it on commerce.microsoft.com?
  5. ZTROOPER16 Win User

    Subscription service.

    The reason you pay for gold is the services and security. Yea it is 60 bucks but 60 bucks that get u a lot of thing one and two being the thing I just said. Three being dlc release on Xbox than Sony. four being better hack protected. And every things can
    get hack the best security cant save you sometime but a good security does help against the normal hacker and face it if a hacker can began down a game just like that. That person need to go work for a company like Xbox or the government. Also like the other
    guy said go do some research on thing before you buy. But paying for Gold is worth it. Also like how much money put out for us gamer to play just thing about that for a min or two.
  6. The Viral Cyrix Win User

    Subscription service.

    I just picked up 4 years of live from game (UK) for less than £100
Thema:

Services and Subscriptions glitching

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