Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under ...

Discus and support Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under ... in XBoX on Consoles to solve the problem; It has her xbox live what can i do to get it back? 584e497c-66b9-405d-8405-2b639a529f10 Discussion in 'XBoX on Consoles' started by georgekerr1, Oct 14, 2018.

  1. georgekerr1
    georgekerr1 Guest

    Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under ...


    It has her xbox live

    what can i do to get it back?

    :)
     
    georgekerr1, Oct 14, 2018
    #1
  2. Vortimous
    Vortimous Guest
    Family account

    Okay, quick question. I had my primary account set up and my kids were playing marvel super heroes. They got a few levels in. Today I decided to set my son up with a childs account under mine or family account. My question is, it seems that if he is logged in under his name, all the progress they did in the marvel game is gone and they had to start over. Is this because it is a different account? Is there any way to transfer what was done under my account for that game to his account so they don't have to start over. If they do have to start over, will everything they do now be saved under his name and when he signs in his progress will be there? I am just trying to understand how it works. Can anyone shine some light on this for me...

    I was just going to let him sign in under my name, but since kinnect never recognized him, I figured lets get him his own account. My girl (she is 5) can just play under him.
     
    Vortimous, Oct 14, 2018
    #2
  3. Can’t message on x-box one

    can’t message from child’s account. Can from mind but not from his. Settings are set to allow for friends on multiplayer and messages
     
    sagebanjo762884, Oct 14, 2018
    #3
  4. XBF Leonzo G
    XBF Leonzo G Guest

    Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under ...

    Hello georgekerr1,

    Thank you for bringing this issue to our attention. We recommend checking the
    Microsoft Family
    section of the account. Once we determine that the accounts are tied together in a family, we can add both accounts to the Xbox. Are you settings up the family on an Xbox One or Xbox 360?
     
    XBF Leonzo G, Oct 14, 2018
    #4
  5. Ackis
    Ackis Guest
    Go to Settings -> Account -> Family Settings -> Manage Family Members

    Is her account listed there?
     
    Ackis, Nov 3, 2018
    #5
  6. XBF Leonzo G Win User

    Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under mines

    Hello georgekerr1,

    Thank you for bringing this issue to our attention. We recommend checking the
    Microsoft Family
    section of the account. Once we determine that the accounts are tied together in a family, we can add both accounts to the Xbox. Are you settings up the family on an Xbox One or Xbox 360?
  7. Ackis Win User

    Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under mines

    Go to Settings -> Account -> Family Settings -> Manage Family Members

    Is her account listed there?
  8. Saeleth Win User

    "Your account does not have the correct permission to access Xbox LIVE functionality".

    Hi there,

    Please make sure you are logged in under the parent account on this Xbox as you may potentially be on under a child account that does not have access. You can also check the permission in the system settings which should help to resolve the issue, please
    let us know if you need additional assistance!
  9. jessicadavis2 Win User

    Xbox one gamer tag transfer to my child's account?

    thanks for your response!

    Unfortunately, the gamertag was set up under my Microsoft account. I originally set up a child Microsoft account for him, but didn't realize that the gamertag he has been using has been linked to mine... and I never set up xbox under his child account;(
  10. Gimpy_P Win User

    Xbox Website

    Straight to the point, when I try going to “My Account” on xbox.com it just takes me to the support on how to change your child’s privacy settings. I was wondering if there is anyway to fix it since I cant change my settings in the xbox website.
    Also include that I don’t have a console of my own I just use the xbox app to talk to friends.
    Is the account you're logging into set up as a child's account under another account?
Thema:

Set up Xbox on new tv. Logged in. But can’t find my child’s account which should be under ...

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