Shops taking back faulty xbox one controllers

Discus and support Shops taking back faulty xbox one controllers in XBoX on Consoles to solve the problem; Yesterday the analog stick on my xbox one controller started feeling weird. when i press down the left analog stick to the right it kind of sinks down.... Discussion in 'XBoX on Consoles' started by Im Michaael, Feb 13, 2014.

  1. Im Michaael
    Im Michaael Guest

    Shops taking back faulty xbox one controllers


    Yesterday the analog stick on my xbox one controller started feeling weird. when i press down the left analog stick to the right it kind of sinks down. I only got my xbox one less then 2 weeks ago and don't want to spend another £45 on a new controller.
    I know i can send it off to Microsoft for free but they usually take ages to receive, So i was thinking about taking just the controller back to the shop where i got it from. Has anyone tried taking theres back to the shop where they got thesrs from? (this
    is the controller what came with the xbox one)

    :)
     
    Im Michaael, Feb 13, 2014
    #1
  2. veato
    veato Guest
    veato, Feb 13, 2014
    #2
  3. Malacath
    Malacath Guest
    Halo 4 Edition Xbox 360 Console Wifi Adapter

    Sounds like a faulty internal wifi card to me.

    If your xbox is new or still under warranty then try taking it back to shop and getting it swapped for a new one.
     
    Malacath, Feb 13, 2014
    #3
  4. Galactic Geek Win User

    D-pad issues with NEW (3.5mm) Xbox One controller

    Sounds like you may have received a faulty controller - I would simply take it back to the shop where you purchased it, and get it exchanged for another 1.
  5. Malacath Win User

    Halo 4 Edition Xbox 360 Console Wifi Adapter

    Sounds like a faulty internal wifi card to me.

    If your xbox is new or still under warranty then try taking it back to shop and getting it swapped for a new one.
  6. Daft Badger Win User

    Complaint

    I've had to send 2 xbox ones of for repair due to faulty disc drives & it was a 7 working day turnaround both times.

    No option to take mine back to a shop due to how i got it but as metioned,take it back to Game.

    There's no where on the forums to make a complaint.
  7. PilotViper112 Win User

    Controller disconnects, and yes I have read all the other posts, new issue.

    If under 12 months old take it back to the shop were you got from, as to me it sounds like it's faulty, you could try a mates controller to see if the fault lies with the xb1 or the controller. I also read on other forums with this people saying some xb1
    have bad wifi board on a batch of consoles, so if that's the case it's either the shop or send the xb1 to Microsoft to be fixed.
  8. Daft Badger Win User

    Broken Console and Kinect

    If the Kinect is faulty then you will need to send that in as well.If it's a new shop bought console you should take it back & get a replacement.
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Shops taking back faulty xbox one controllers

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