SIGN IN ERROR !!

Discus and support SIGN IN ERROR !! in XBoX on Consoles to solve the problem; I could not sign into my xbox one account , so I tried to remove my account and put it back on again but it won't even let me add a new account on my... Discussion in 'XBoX on Consoles' started by BLaZ1N Black16, Jan 22, 2014.

  1. SIGN IN ERROR !!


    I could not sign into my xbox one account , so I tried to remove my account and put it back on again but it won't even let me add a new account on my xbox one it says " there was a problem, and we couldn't continue. (0x80a40002) PLEASE HELP ME

    :)
     
    BLaZ1N Black16, Jan 22, 2014
    #1
  2. otisthered
    otisthered Guest
    Is XBL down???

    My XBO wouldn't sign me into my account. I went to Xbox.com and I signed in but when I tried to goto preferences, I was signed out and given an error message. Anyone know what's going on?
     
    otisthered, Jan 22, 2014
    #2
  3. messenger
    messenger Guest
    Check disc error

    No sign of this second 1gb update yet that's supposed to fix this disc error?
     
    messenger, Jan 22, 2014
    #3
  4. Alliance United Win User

    Sign in error

    Hi,

    If you're unable to login to your profile after a recent update, lets try removing and re-adding the profile to the console (NOTE: Please verify you're able to login to your profile at account.microsoft.com).

    To remove the profile from the console visit Settings>Account>Remove accounts. Then, please restart the console by opening the guide>System tab>Restart console. Once the console reboots, please open the guide and choose 'Add new.'

    Let us know if this helps with the error message you're receiving after the console update.
  5. JoylessWorm35 Win User

    Error signing in

    You can do this by clicking the Xbox guide button and then on the sign in menu click "Add and manage" and then select your profile.

    To add it back on do the same , by clicking the guide button and then on the sign in menu click "Add and manage" and click "Add new" and then input your Microsoft account details
    I did as you wrote, but the error stay on.
  6. Chris552299HD Win User

    sign in error

    Try re-downloading your Xbox Live Profile but upon deleting your account only your account leave the items and re-download the account and re-boot the Console.
  7. Didsbo Win User

    Sign in error

    Actually I've tried to sign in on Xbox and its says my account is suspended because of payment option has expired. Howvever, I've added a new payment option and paid the subscription for this year. I'm unable to remove the original payment option. Please
    reactivate my account and remove old payment option.
  8. Didsbo Win User

    Sign in error

    Hi,

    The Gamertag I'm having trouble with is . I can sign in but it then throws up the above error. I can sign in on the Xbox fine. I've tried clearing the cache and cookies but still get the error message. Note that I've tried signing in on multiple
    devices (IPad, IPhone, PC and mac) with multiple browsers but still get the same error. I think this issue might have something to do with with my account billing as I've had this problem ever since my live subscription ran out (payment option expired). I've
    updated the payment option and paid the subscription but interestingly I could only do this on the Xbox. The website would not let me update the payment option so I couldn't pay the subsciption. Anyway, the error is preventing me logging on to my Microsoft
    account through the halo waypoint app. I would appreciate if you could help resolve.

    Thanks
Thema:

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