Signed in, but signed out.

Discus and support Signed in, but signed out. in XboX Insiders to solve the problem; [IMG] Not using the auto sign in, I manually signed in at My games & apps and pressed (B) to return to the home screen where an sign in tile was... Discussion in 'XboX Insiders' started by /u/AIR-IK_BREATHES, Aug 24, 2019.

  1. Signed in, but signed out.

    /u/AIR-IK_BREATHES, Aug 24, 2019
    #1
  2. Mister Cerb Win User

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    Hey Jarl! There's a couple things you can try and see if it helps at all.

    Easiest would probably be to try a wired connection. Try plugging from your router to your console, then try plugging from your modem directly to your console and let us know the results!

    Next you can try deleting the title update for Black Ops 2 (since the issue started happening after updating that game) and see if that solves the issue.

    To delete the title update:

    -Go to the system hub of your dashboard, then settings, then storage. Find the Black Ops 2 Title Update and delete it.

    -Clear your cache (use this guide:
    support.xbox.com/.../clear-system-cache
    ).

    -Restart your console.

    -Try loading up a game (preferably not Black Ops 2 to start with) and see if it disconnects you from LIVE.

    Let us know how that goes!
  3. atreeherder Win User

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    hey Jarl, a few questions for you and hopefully this can be sorted out quickly enough..

    1) are you using a wired or wireless connection to access Xbox Live?

    2) when you get "cut off" is it that you get signed out of Xbox Live or does the connection to the internet drop altogether?

    3) are you getting cut off when you play a specific game?

    4) how long has this been going on?

    5) did anything change in your network setup in your home prior the start of all this hassle? new devices added, changed provider, router got an update or moved?

    6) have you noticed any patterns in the disconnect, like the amount of time between connect and disconnect is similar each time?

    7) have you seen any error codes pop up when this happens? if so can you include them in your reply.

    Answering these questions will definitely help us to get you a resolution on your connectivity issue.

    On your side note... I'm assuming you mean "i bought revoluton", now I dont know what that is but if its a game or add on you are best to check out

    forums.xbox.com/.../27.aspx
    and if you cant find an answer make a post in that forum so the forum experts can help.
  4. Kkid13 Win User

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    hi max, im using a wireless connection. i keep getting disconnected when a games loads up. it first started happening when i got an update from black ops 2 then other games started doing the same.

    ps: ive got a wii u and i have no problems with that.
  5. Ambassador Kingz Win User

    Sign in, then immediate sign out

  6. awesome hero 36 Win User

    Sign in, sign out problems.

    Thank You so much! This helped me with my problem.
Thema:

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