Skype crashes after 1.5hrs of video calls on Series X

Discus and support Skype crashes after 1.5hrs of video calls on Series X in XBoX Games and Apps to solve the problem; There has been a lot of discussion on here about Skype being instable, maybe Microsoft can take this serious, I mean you keep pushing Skype as your go... Discussion in 'XBoX Games and Apps' started by YesMan85, Apr 19, 2021.

  1. YesMan85
    YesMan85 Guest

    Skype crashes after 1.5hrs of video calls on Series X


    There has been a lot of discussion on here about Skype being instable, maybe Microsoft can take this serious, I mean you keep pushing Skype as your go to platform after all.

    Connect a proper webcam (like the Logitech C910) to the Xbox and start a video call, between 1 and 2 hours the Xbox will freeze, often indicating the microphone isn't detected, sometimes can be recovered, but often will go into a full reboot.

    I have cleared my Xbox one series X multiple times to no avail, this is NOT happening on a Series One X.

    :)
     
    YesMan85, Apr 19, 2021
    #1
  2. YesMan85 Win User

    Skype crashes after 1.5hrs of video calls on Series X

    I tried this and makes no difference. Tried it on 2 different Xbox One Series X consoles.

    Any other tips?
  3. XBF Mohammed C Win User

    Skype crashes after 1.5hrs of video calls on Series X

    Hello YesMan85, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    I highly recommend following the troubleshooting steps here:

    After each step try to see if the issue is fixed!

    First, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

    If the issue persists, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

    If the issue is still there, you might want to reinstall it all over again..

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  4. (Farscape247) Win User

    Skype on Xbox Series X crashes

    its called Skype, ever since Microsoft purchase Skype years ago it has become the worse program ever.
  5. soccerp1ay3r Win User

    3 way video skype

    SentientSam,

    Yes it is possible to have up to 3 participants on a video call on skype for Xbox One. Here is a link to the support page with the step-by-step to start the video call for 3 people:

    support.xbox.com/.../skype-group-video-call


    Hopefully this will help you out.
  6. Tool Of God Win User

    Snap feature.

    Xbox One doesn't do video calls in snap mode. You can Skype voice call someone and talk to them while you game. I do that every time my friend and I play as party chat never works. Just make sure you are not in a party. Then Skype voice call them. After
    they answer, play your game and Skype will continue running, no need to even snap it.
Thema:

Skype crashes after 1.5hrs of video calls on Series X

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