something went wrong error

Discus and support something went wrong error in XBoX on Consoles to solve the problem; was updating my xbox one and at 69% got something went wrong error. tried doing a factory reset followed all instructions and when xbox turned back on... Discussion in 'XBoX on Consoles' started by zman1008, Jul 11, 2019.

  1. zman1008
    zman1008 Guest

    something went wrong error


    was updating my xbox one and at 69% got something went wrong error. tried doing a factory reset followed all instructions and when xbox turned back on went directly back to updating screen. then after few minutes i keep getting the something went wrong
    page. Does anyone know what i can do about this?

    :)
     
    zman1008, Jul 11, 2019
    #1
  2. SanjaySingh6 Win User

    "Something went wrong error"

    Ive tried every style of reset i can think of and read about.
  3. XBF Chris J Win User

    "Something went wrong error"

    Hello Sanjay,

    Thank you for bringing this to our attention. Taking your console to a Microsoft store is a viable option. They can perform the offline update for you. Before you take it in, be sure to call in to set up an appointment first.

    Aside from that, did you try both versions of the factory reset?

    Hope this helps
  4. XBF Ruben D Win User

    something went wrong error

    Hello there,

    Thank you for posting on Xbox Forums. In regards to this issue, have you already tried the

    Power Cycle
    step as suggest by the Ambassador? If so, and since you've already done a

    factory reset
    the next step in troubleshooting this issue would be to do an
    Offline System Update
    . If you have not done so, I would recommend trying this step as it may resolve the update issue.

    If you have any other questions, please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.
  5. {Parity} Win User

    something went wrong error

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  6. Vinny #1 Win User

    something went wrong error

Thema:

something went wrong error

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