Sony: XBox one can only control Sony KDL46EX523 sometimes

Discus and support Sony: XBox one can only control Sony KDL46EX523 sometimes in XBoX TV Hardware to solve the problem; Sony (Televisions): XBox one can only control Sony KDL46EX523 sometimes Hi Dallium, Thank you for letting us know that the issue has been fixed. We'll... Discussion in 'XBoX TV Hardware' started by Dallium, Jan 29, 2019.

  1. Dallium
    Dallium Guest

    Sony: XBox one can only control Sony KDL46EX523 sometimes


    Sony (Televisions): XBox one can only control Sony KDL46EX523 sometimes
    Hi Dallium,

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a
    new thread asking for assistance.



    Thank you and have a great day! Sony: XBox one can only control Sony KDL46EX523 sometimes :)

    :)
     
    Dallium, Jan 29, 2019
    #1
  2. XBF Diego M Win User

    Sony: XBox one can only control Sony KDL46EX523 sometimes

    Hi Dallium,

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a
    new thread asking for assistance.



    Thank you and have a great day! :)
  3. Dallium Win User

    XBox one can only control Sony KDL46EX523 sometimes

    Not only did these steps leave the volume issue unresolved, but now the television isn't turning on/off to match the console. It now responds to the XBox ONLY during configuration.
  4. Dallium Win User

    XBox one can only control Sony KDL46EX523 sometimes

    PEBCAC error

    If your XBox is controlling an audio receiver, your XBox won't send audio commands to your TV, it'll try to send them to your receiver. If you remove your receiver from "Device Control", everything will magically start working.
  5. Joc Holliday Win User

    XBox one can only control Sony KDL46EX523 sometimes

    I would try factory resetting the xbox and leaving my games and app installed. This will take you back to a fresh slate to try this again.

    Factory Reset


    and trying performing the steps again mentioned above
  6. Dallium Win User

    XBox one can only control Sony KDL46EX523 sometimes

    PEBCAC

    The XBox was previously plugged into an audio receiver. As I was about to mention how THAT had worked perfectly, I slapped my forehead, removed the receiver from the XBox, and now everything works.
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Sony: XBox one can only control Sony KDL46EX523 sometimes

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