“Sorry, there’s a problem with the credentials that you’re using to sign in.”

Discus and support “Sorry, there’s a problem with the credentials that you’re using to sign in.” in XBoX Accessibility to solve the problem; hey, so every time I try to download my account on my Xbox360 this shows up and it says “801540A9” when i look that up it says something about gaming... Discussion in 'XBoX Accessibility' started by Meg’s, Jul 23, 2019.

  1. Meg’s
    Meg’s Guest

    “Sorry, there’s a problem with the credentials that you’re using to sign in.”


    hey, so every time I try to download my account on my Xbox360 this shows up and it says “801540A9” when i look that up it says something about gaming on the Xbox one. There was a different one that described what was happening but it didn’t help. I have
    tried changing my password but that also didn’t do anything.

    :)
     
    Meg’s, Jul 23, 2019
    #1
  2. SatanicoDrCadillac Win User

    “Sorry, there’s a problem with the credentials that you’re using to sign in.”

  3. Angelumortis73 Win User

    Sorry, There's a problem with the credentials that you're using to sign in.

    Resolved: I was able to contact support and I found out the reason I wasn't able to login / download my profile was because my password had too many characters. the Limit for the 360 is currently 16 characters. Just in case anybody has this issue in the
    future.
  4. Misses Quinzel Win User

    sorry theres a problem with the credentials youre using

    Hey, SPEED18! Sorry to see any sign in issues! This thread is over 3 years old. If you would like to receive further assistance from the community, I suggest posting up a new detailed thread so they can get you sorted out. Thanks for understanding!
  5. SPEED18 Win User

    sorry theres a problem with the credentials youre using

    Received the same error. I can sign in no problem on the pc and xbox one. But the xbox 360 has turned into a nightmare.
  6. VibroPlex Win User

    sorry theres a problem with the credentials youre using

Thema:

“Sorry, there’s a problem with the credentials that you’re using to sign in.”

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