Sorry, This console can't play until your subscription payments are up to date message

Discus and support Sorry, This console can't play until your subscription payments are up to date message in XBoX on Consoles to solve the problem; So I just started getting this message, bought this 360 about 2 years ago new so i"m the original buyer. Got it with the 2 year sub and well yeah after... Discussion in 'XBoX on Consoles' started by kyang03, Jun 9, 2014.

  1. kyang03
    kyang03 Guest

    Sorry, This console can't play until your subscription payments are up to date message


    So I just started getting this message, bought this 360 about 2 years ago new so i"m the original buyer. Got it with the 2 year sub and well yeah after that all the problems started happening. First my xbox stopped working, checked it out some how it disappeared.
    Contacted xbox CS and they I guess added another 2 year sub, so it will fix mine. two months later it happens again and the same thing was done, now I get this message and am wondering what the heck is going on. I get on to check my account and to see I have
    no sub. Contacted support about it and they said it was cancelled, so they tried to reinstate it and some how cant.

    What am I suppose to do? I dont want to resub again and have to go through the same thing. I was told to buy another 12 months sub, which is what I dont want to do.

    Another agent says my sub is suppose to end 4/11/15 but for some reason cant give me any information about how many payments or how can I cancel it as it wont pop up.

    :)
     
    kyang03, Jun 9, 2014
    #1
  2. Xbox 360 is unusable.

    My Xbox 360 says: "Sorry this console can't play until your subscription payments are up to date."

    I bought this Xbox 360 brand new on ebay and never signed up for any subscription.

    Is there anything I can do? My Xbox 360 is unusable.
     
    Potato Joe-8182D560-1C1C-4F60-85D4-2049EA17933F, Jun 9, 2014
    #2
  3. FST88LX
    FST88LX Guest
    Xbox won't work

    My Xbox is telling me. Sorry, this console can't play until your subscription payments are up to date and Microsoft account not available . It won't even let me play a game but I'm still signed into Xbox live
     
    FST88LX, Jun 9, 2014
    #3
  4. WPAK
    WPAK Guest

    Sorry, This console can't play until your subscription payments are up to date message

    Hi there,

    I'm afraid this issue ,as far as I know, is something which can only be solved by Xbox Support, the people in the forums can't really help with an issue like this.

    The only thing you can check is if all information (address and payment options) is correct at
    http://billing.microsoft.com

    For all other actions I do think Xbox Support is required.
     
    WPAK, Jun 9, 2014
    #4
Thema:

Sorry, This console can't play until your subscription payments are up to date message

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