Sorry we can't sign you in. Try signing in at Xbox.com then restart this app again.

Discus and support Sorry we can't sign you in. Try signing in at Xbox.com then restart this app again. in XBoX Games and Apps to solve the problem; I'm playing Microsoft Solitaire. Finish one game, but the app never comes back from trying to update the score. So I signed in to Xbox.com. They want... Discussion in 'XBoX Games and Apps' started by Dave Henn, Apr 24, 2015.

  1. Dave Henn
    Dave Henn Guest

    Sorry we can't sign you in. Try signing in at Xbox.com then restart this app again.


    I'm playing Microsoft Solitaire. Finish one game, but the app never comes back from trying to update the score. So I signed in to Xbox.com. They want to know my gmail account! What the hell is this?

    :)
     
    Dave Henn, Apr 24, 2015
    #1
  2. Vio Synthax
    Vio Synthax Guest
    Windows 8

    sorry, we can't sign you in. try singing in at xbox.com then start this app again
     
    Vio Synthax, Apr 24, 2015
    #2
  3. LipYungTan
    LipYungTan Guest
    I get "Sorry we can't sign you in. Try signing in at xbox.com then start this app again".

    Launch the game I get "Sorry we can't sign you in. Try signing in at xbox.com then start this app again".

    I can sign in to xbox.com just fine.(Even in edge, chrome and etc) Tried uninstalling, rebooting, and reinstalling this game still doesn't work. Running Windows 10 on a PC
     
    LipYungTan, Apr 24, 2015
    #3
  4. chemicalsora
    chemicalsora Guest

    Sorry we can't sign you in. Try signing in at Xbox.com then restart this app again.

    Are you being asked to update your contact preferences in case you lose access to your account? Do you have two factor authentication enabled on your account? These are cases in which it'll ask you to input another e-mail or contact method, if I'm understanding
    your situation correctly.

    You're never asked for a password to an account other than your Microsoft one, just to be clear.
     
    chemicalsora, Apr 25, 2015
    #4
  5. Nguyễn Mudi Win User

    Cannot sign in to Xbox Live games

    Yes, and the message is: "Sorry! We can't sign you in. Please sign in at Xbox.com, and then restart this app again." and I try to sign in at xbox.com, but the problem cannot be fix.
  6. ddm135 Win User

    Unable to sign in to Microsoft Casual Games

    The error is 'Sorry, we can't sign you in. Please sign in at Xbox.com, then start this app again.'
  7. RBDirckx Win User

    Can't login to Xbox Live from Solitaire Collection

    Every time I open Solitaire Collection, it tries to log in to live; and every time it says "Sorry we can't sign you in. Try signing into Xbox.com, then start this app again". I do that and it doesn't work.
  8. chemicalsora Win User

    Sorry we can't sign you in. Try signing in at Xbox.com then restart this app again.

    Are you being asked to update your contact preferences in case you lose access to your account? Do you have two factor authentication enabled on your account? These are cases in which it'll ask you to input another e-mail or contact method, if I'm understanding
    your situation correctly.

    You're never asked for a password to an account other than your Microsoft one, just to be clear.
  9. Tucson.Don Win User

    I get "Sorry we can't sign you in. Try signing in at xbox.com then start this app again".

    I was having the same issue. When you uninstall the game and reinstall, Microsoft uses the same bad information in the registry to install the file again.

    Here's the solution:

    Open the registry and find #gamename# and delete the key. Then repeat find (F3).

    This will take some time. If you find keys that will not let you delete them, it's because there's another user that has the game installed. You must login that user and edit the registry again deleting all the keys with the #gamename#.

    My #gamename# was taptiles
Thema:

Sorry we can't sign you in. Try signing in at Xbox.com then restart this app again.

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