Sound issues

Discus and support Sound issues in XBoX on Consoles to solve the problem; Hi all my Xbox one x has just lost sound on some games and apps but has sound on the main menu and some games? I have changed HDMI cable, have reset it... Discussion in 'XBoX on Consoles' started by kieronmason, Jun 11, 2021.

  1. kieronmason
    kieronmason Guest

    Sound issues


    Hi all my Xbox one x has just lost sound on some games and apps but has sound on the main menu and some games? I have changed HDMI cable, have reset it soft and hard and have tried changing some settings in video and audio but nothing any suggestions welcome

    :)
     
    kieronmason, Jun 11, 2021
    #1
  2. KarlFeld Win User

    No sound/sound issues

    i have the same issue. ihave replaced all of the cord, drained the power from my xbox, tv, and cable box. ihad the cable guys out and replace my box. the problem persists sonow ithink it is the update. help?
  3. {Parity} Win User

    No sound/sound issues

    What troubleshooting steps have you been through to try to resolve the issue? If you haven't already tried a hard reset then hold the power button on the console for 10 seconds or until the console shuts down completely then wait for a couple of minutes
    and power it back up. See if that resolves the issue. Let us know.
  4. Mister Cerb Win User

    Sound issues

    Hey there Spartan!

    The issue you're describing definitely sounds odd (no pun intended, just couldn't think of another way to say that). If you can, I'd like to see a video of the issue just so we can hear what you're hearing.

    It's possible that the console may be in need of a repair, but there's a couple things we can try first.
    The initial thing I would try would be hooking your Xbox One console to a different TV to see if you get the same sound distortion on multiple consoles.

    Let us know if you're able to try that as well as if you're able to record a video for us and we'll be standing by to hear back from you! ^_^
  5. Paulson01 Win User

    Sound issues

    Not good this. Although I notice there's been an update tonight so fingers crossed it sorted it. Will give it a test at some point.
  6. MatthewBarr1 Win User

    Sound issues

    Yes, it works fine at home and on the TV in my aunt’s living room. It’s only on the bedroom tv at my aunt’s. I thought it could be due to a software update because the tv is a little older, & maybe someone else had this problem and figured it out. Also,
    the display and everything else works perfectly, but when you go into av settings - hdmi - the picture of the tv where the game should show up is black and says it isn’t connected, when it obviously is. Have tried different hdmi cords and the other hdmi port,
    and it’s the same problem.
Thema:

Sound issues

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