Standby mode not working, (included full settings in post): Alexa connection & remote play...

Discus and support Standby mode not working, (included full settings in post): Alexa connection & remote play... in XboX Insiders to solve the problem; Hello, TLDR: I am experiencing two issues that I believe revolve around Standby mode with my Xbox Seriex X not being able to receive remote connection... Discussion in 'XboX Insiders' started by /u/Zee_0, Jan 7, 2022.

  1. /u/Zee_0
    /u/Zee_0 Guest

    Standby mode not working, (included full settings in post): Alexa connection & remote play...


    Hello,

    TLDR: I am experiencing two issues that I believe revolve around Standby mode with my Xbox Seriex X not being able to receive remote connection commands/ staying connected. And it doesn't work when powered on either.

    After literally having spent 2 days of fiddling, double and triple checking, and searching the depths of this glorious place we call Reddit, along with the broader internet, all to no avail; I now must succumb to asking for some advice & opinions please...

    Here are my two issues that I have, I suspect they could be connected to Standby mode, but they may not be, and really in my mind they should not be as I can't get core features to work even when powered on...:

    1. When in Standby mode, by Xbox Series X disconnects from my Alexa setup and any routines I create. It reappears and Alexa detects it when I turn the console on manually though.
      1. This is the reason it all started, I was trying to integrate Alexa with my Xbox. I have some splitters going on to integrate Philips Hue, but I've also disconnected all of that and gone with a direct connection and it still yields the same issue.
      2. So I then checked remote play via the PC Xbox App, and checked turning on remotely via my Companion App, (Companion app hasn't really always worked consistently in powering on my Xbox over the time I've had my Xbox anyway but just assumed it was buggy app stuff); and neither of these work either, so that is thus problem two, below:
    2. Cannot remote play using the PC Xbox app, even when switched on, nor remotely power on - I get an error code I cannot trace online: "cV: uFCK2PFL6ZTY+R6x1B4uw6.21"
      1. This is the case even when the console is switched on.
      2. I can't remotely turn it on from either the Companion App or my PC Xbox App.
      3. Sort of an irrelevant check I did: I can however connect to it from my PC when it's switched on, when using the Windows Remote display over WiFi from my PC. The Xbox is also visible on my network via wired too. I have tried these separately too with having only one connection type. Primarily I have done everything on wired (both going into the same router), I just tested the wireless remote connection for shits and giggles.

    I can find a lot of references online to ensuring 'Instant-on' is set in the power mode, but I don't have this setting on my Xbox, only 'standby mode', which I think is simply a recent rename? Does this mean some other things have changed? I was able to remote play from my PC in the past.

    Here are the settings on the Xbox:

    • Sleep mode: standby
    • Enabled remote features: on
    • Allow connections from any device
    • Allow play to streaming
    • No account access or content restrictions
    • When xbox is off, turn off storage: unticked
    • Enable digital assistants: ticked
    • Network: Wired, same router directly via ethernet cable.
    • Nat Test: Open
    • Test remote play: all green ticks, "good to go"
    • Device control: HDMI-CEC ticked with all sub options ticked.
    • Tried changing HDMI cables. I have just purchased a bunch of new 48 Gbit/s ones. They work as I can stream and play 4k HDR UHD content to my TV fine in 60hz with my Xbox Series X.
    • Network speed: over 450Mbps, the super quick stuff.

    Have I tried restarts, full power offs, plugs out = You bet I have, so many times I've lost count.

    Does anyone have any idea what I might be missing or where I go from here please?

    Thank you!

    submitted by /u/Zee_0
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    /u/Zee_0, Jan 7, 2022
    #1
  2. ngocphi Win User

    Xbox series X Remote Play - Instant On

    Standby mode means the console won't completely shut off whenever you hit the power button

    However will power on when you use remote play or voice commands like Alexa or google if you have it enabled
  3. vktacoma Win User

    We were unable to turn on your console. Make sure this device is on the same network as your console and your console is set to instant on.

    I imagine the only solution there will ever be to this problem is to buy a PS4. The Remote Play from PC capability was released yesterday and it works very well, including wake from standby.
  4. StuartATrueRed Win User

    Remote play XBOX X on iPhone

  5. SkadollaX Win User

    My Xbox one randomly turns itself on

    yes I just posted the same thing.

    I have 2 Xbox ones. They are always in energy saving mode.

    Just finished testing both and they are both going into instant on mode now, for some unknown reason.

    We have a fetch box and the remote for fetch turns the Xbox ones on when they are in standby mode. This is because... they, both the Xbox one and fetch remote share the same infra red ch, which is why we need energy saving mode.....and why we discovered
    this new behaviour in what is meant to be a fully shutdown Xbox.

    For us now, energy saving mode behaviour = instant on mode setting

    Which results in what appears to be Xbox ones randomly turning on when actually it's when someone uses the fetch remote.
  6. Savvy Joe Win User

    XBox Issues

    Good news! I got Alexa control working again on the Xbox. Since Alexa sends the signal to the Xbox to turn the volume up/down on the TV, I went to TV control settings in the Xbox settings. Someone had played around with these settings and turned off TV control.
    Now Alexa can control the Xbox/TV volume again.

    Unfortunately, the problem with the Xbox app connecting to my Xbox continues. Any advice on this would be appreciated! Thank you for the responses so far!
Thema:

Standby mode not working, (included full settings in post): Alexa connection & remote play...

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