Stereo Headset Adapter No Longer Works. Problem Updating

Discus and support Stereo Headset Adapter No Longer Works. Problem Updating in XBoX on Consoles to solve the problem; Hey there Xbox One Community. I need help with my new Xbox One Stereo Headset Adapter When I first unboxed the adapter I plugged it into my... Discussion in 'XBoX on Consoles' started by KrnArcher91, Mar 18, 2014.

  1. KrnArcher91
    KrnArcher91 Guest

    Stereo Headset Adapter No Longer Works. Problem Updating


    Hey there Xbox One Community. I need help with my new Xbox One Stereo Headset Adapter

    When I first unboxed the adapter I plugged it into my controller and I attempted to update my controller without plugging the headphones in. The update failed. I then just plugged my headphones into the Stereo Adapter and they worked perfectly fine. I
    heard sound clearly and my microphone was working in game. Keep in mind that the Update had FAILED.

    This worked perfectly fine for a few hours when the xbox stated that I would need a controller update for the adapter. At this point I figured it would work and I tried it again. Once again the update failed. This time I tried it again with my other controller
    and the update failed for my 2nd controller as well. I pulled out the batteries and made sure all the USB's and wires were secured.

    From this point on out my Stereo Headset Adapter is PERMANENTLY Muted and PERMANENTLY has the Orange light up bar lit on the Mute button. I cannot get rid of the light up orange Mute button no matter what buttons I press. My headset no longer works and
    I cannot hear or use the Microphone on my headset. The stereo headset adapter does not work for EITHER CONTROLLER.

    I have reset my xbox Multiple time (5+) and have pressed the Xbox button for 5 seconds and waited 10 seconds before turning it on. I have waited and attempted to update my controller multiple times. Please note the stereo headset adapter has the Orange
    Mute Bar lit up even when the headset is not plugged in. It is always on.

    Any potential solutions to this issue? Please help as soon as possible. Thanks and I appreciate all the help I can get.

    :)
     
    KrnArcher91, Mar 18, 2014
    #1
  2. samian2
    samian2 Guest
    Stereo headset adapter issue

    Brand new headset and stereo adapter will not work. Initially you could hear with headset but mic would not work. Now nothing. The mute button will not turn off. Tried hard reset on xbox one. Tried updating firmware. It says no update, controller up
    to date. Tried taking batteries out of controller and reinstalling. Tried reinstalling stereo adapter and headset connection numerous times. Tried plugging headset directly into controller with no stereo adapter. Nothing still. Old turtle beach headset
    plugged directly into controller works fine. This is a brand new headset and adapter right out of the box. Unbelievable.
     
    samian2, Mar 18, 2014
    #2
  3. How do we update the controller? NO USB Cable comes with Xbox One.

    About updating controller, To use the Xbox One Stereo Headset Adapter with your Xbox One Console, you’ll need to update your Xbox One Controller with the latest software to support the Adapter.

    This is from:
    support.xbox.com/.../update-controller-for-stereo-headset-adapter


    So Titanfall controller update is done by over air, no cable, (February update) and Stereo Headset Adapter controller update you need an cable, which comes with the adapter (March update).
     
    RobertSchweitzer, Mar 18, 2014
    #3
  4. AquarrzSudnnym Win User

    3.5 mm headset jack not working

  5. Robert LPitts Win User

    Strange Headset Problems

    After the update, my Stereo Headset Adapter started having voice transmission issues. Receiving works fine, but no longer able to chat.
  6. Norrissa Win User

    Xbox stereo headset mic suddenly stopped working mid conversation

    Stereo Headset Adapter issues and questions

    If you have a question or problem using the Stereo Headset Adapter, see the following topics.

    Stereo Headset Adapter isn’t working

    If your Stereo Headset Adapter isn’t functioning well, check the following:

    Have you updated your controller’s software to support the Stereo Headset Adapter?

    Make sure your controller has fresh batteries. When the batteries get weak, some controller functions like audio and rumble get turned off to conserve the remaining power.

    Make sure your headset adapter is firmly plugged into your controller and that your stereo headset’s 3.5-mm cable is securely plugged into the headset adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    If the mute light comes on and you have updated your controller but your headset isn’t working, consult the manual or manufacturer.

    Try your Stereo Headset Adapter on another controller if you can. If the adapter works on the second controller, try updating the first controller again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online
    Service Center.

    These steps were found at
    support.xbox.com/.../stereo-headset-adapter
  7. LateDistress929 Win User

    xbox one headsets

    okay also I have updated all 3 controllers to work with stereo headset adapter......now I get no chat sound out of the chat headset even if all other controllers are off. does the chat headset no longer function with the new update?????????
  8. Hordie Win User

    why should i keep xb1?

Thema:

Stereo Headset Adapter No Longer Works. Problem Updating

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