Stick drift and thumbstick rubber wearing off on xbox elite controller

Discus and support Stick drift and thumbstick rubber wearing off on xbox elite controller in XBoX on Consoles to solve the problem; I would like a repair/replacement for my xbox one elite controller because the left stick is drifting. I can't contact microsoft support because the... Discussion in 'XBoX on Consoles' started by falco708, Oct 28, 2019.

  1. falco708
    falco708 Guest

    Stick drift and thumbstick rubber wearing off on xbox elite controller


    I would like a repair/replacement for my xbox one elite controller because the left stick is drifting.

    I can't contact microsoft support because the AI is really messed up, so I ask for help here.

    :)
     
    falco708, Oct 28, 2019
    #1
  2. DanMen334 Win User

    Stick drift and thumbstick rubber wearing off on xbox elite controller

    first of all check that you still have a guarantee, but you must also contact customer service, I advise you to contact the store first where you bought it, so the answer can be faster
  3. falco708 Win User

    Stick drift and thumbstick rubber wearing off on xbox elite controller

    Thank you for your answer,

    There is no microsoft store in France as far as I know,

    I can't do the setp 1 "Go to Device service and repair and sign in." because microsoft website is broken and it says "please try again later
    error K30v4peHvEW8clnK.32 "

    I would like to know how long is the warranty for an xbox elite controller to know if mine is still in or not.
  4. XBF Eladio M Win User

    Stick drift and thumbstick rubber wearing off on xbox elite controller

    Hey falco

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are looking to get your accessory serviced.

    I would like to inform you about how these Service order for accessories work, firstly being that Microsoft replaced accessories if they are in warranty.

    You can verify the status of you controller warranty by using
    this
    link. If you controller is still in warranty, then you will be able to
    create a Service order for your device
    .

    However, keep in mind that if you controller is no longer in warranty, then you will not be able get it replaced.

    I hope this is of some use to you.
  5. XBF Erick C Win User

    Stick drift and thumbstick rubber wearing off on xbox elite controller

    Hey there falco708,

    Sorry to hear you are running into problems with the website, If you are unable to request the repair through the website then I would advise that you
    Contact Xbox Support directly for further assistance.

    Xbox One Elite controllers do come with a 90day manufacturers warranty but contact support directly so they can look into the warranty details for your controller.

    As we are unable to provide further resolution we will be locking this thread. If you do run into any other problems please start a new thread so that we may continue to assist you.

    Happy Gaming!
  6. Ricardo Cintra Win User

    Stick drift and thumbstick rubber wearing off on xbox elite controller

Thema:

Stick drift and thumbstick rubber wearing off on xbox elite controller

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