Still can't log into my account after weeks of waiting

Discus and support Still can't log into my account after weeks of waiting in XBoX Accessibility to solve the problem; It has been more than 2 weeks since I was able to access my main mircosoft and xbox profile. I have connect support several times and at this point I... Discussion in 'XBoX Accessibility' started by BrokenAccount1111, May 17, 2019.

  1. Still can't log into my account after weeks of waiting


    It has been more than 2 weeks since I was able to access my main mircosoft and xbox profile. I have connect support several times and at this point I am being ignored. Is this normal to not fix a customers account. I have years of games, achievements and
    money that I have spent. I have software and licences that will only work if I am not using my Microsoft account that paid for the access. What is going on and why does no one care about this issue. Again when I try to log in i get these messages because the
    browser loops. This is in all my devices and my work computer. I have recovered my account multiple times and changed my password followed every support step available. I have waited over 72 hours to let the server reset and nothing! As you can see this is
    really frustrating. What do I need to do to have my account fixed....


    Still can't log into my account after weeks of waiting [​IMG]

    Still can't log into my account after weeks of waiting [​IMG]


    :)
     
    BrokenAccount1111, May 17, 2019
    #1
  2. {Parity} Win User

    Still can't log into my account after weeks of waiting

    The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
  3. Jedi Scotty Boy Win User

    Still can't log into my account after weeks of waiting

    When someone else repeatedly tries to sign in as you, it can usually make an automatic suspension of your account kick in. I had it happen to me and it can be a pain to get access back. Try talking to a customer support agent.
  4. XBF Brad A Win User

    Still can't log into my account after weeks of waiting

    Hello Broken,

    Sorry for the issue with your account. We recommend to fill out the
    escalation form
    and explain in great detail what happens when you sign in. Also put all troubleshooting you have done.

    Thanks,

    Brad
  5. AridLizard Win User

    Still can't log into account

    as you have a service request number, I would advise you to reply to the email you got from Support for an update on the situation.
  6. S0IJR MILK Win User

    Still can't log into account

    Is there a number I can call so someone can help me back on online with my profile
Thema:

Still can't log into my account after weeks of waiting

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