Stolen gamertag

Discus and support Stolen gamertag in XBoX Accessibility to solve the problem; I used to have two gamertags but my secondary tag at the time i made it ididnt have access to my original account so i created one but i had to use my... Discussion in 'XBoX Accessibility' started by meresidesoldier, Apr 18, 2019.

  1. Stolen gamertag


    I used to have two gamertags but my secondary tag at the time i made it ididnt have access to my original account so i created one but i had to use my friends partners email but time passed by my friend is no longer with this girl and her new partner or
    her son has used her email address to recover my gamertag and therefore have stolen my account i had purchased many games for that tag has anybody got any advice for me please

    :)
     
    meresidesoldier, Apr 18, 2019
    #1
  2. Dirty Loco Win User

    My account was stolen!

    Ring Xbox Support and report the gamertag stolen.
  3. Daft Badger Win User

    Gamertag was stolen

    Not sure how your gamertag could be "stolen" from you.

    You cannot know for sure wether the gamertag is not being used,gamertags are used on other services,not just xbox live.

    If it says the tag is taken then that's it,you will have to think of another tag
  4. Zo-D36CFE7E-B018-429 Win User

    Gamertag was stolen

    Contact Support for further help and @Xx Gamer 2015 you wont win against Microsoft
  5. Coltrane19 Win User

    Gamertag stolen

    It might not be stolen,

    Are you sure you put in the original email address for the account?

    If you put in an unused email it would have auto-generated a new gamertag. Think back to any older emails you might have used. If you don't remember the password for them you can attempt to reset it at www.xbox.com/forgot.

    Also a call to xbox support could help as well.
  6. Assassin-7DEB02B5-24 Win User

    Stolen Gamertag

    File a UA w/ Xbox Live Support and provide the details on your account breach/compromise.

    You will not (or I dare say 'should not') be able to acquire any information from Xbox Live support on the e-mail address associated with any one individual gamertag. It's not beyond the possibilty however that someone can social engineer an XBOX Live employee
    into divulging in error the e-mail address associated with a gamertag.

    It would also not help you knowing that individual's e-mail address as recovering what is now 'your' lost account, short of filing a police report or complaint against that individuals ISP/e-mail provider, is just not going to happen.
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Stolen gamertag

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