STOP re-directing me on WEBSITE form de-DE (German website in EUROPE) to en-US.

I did find the answer.

It is very strange. my region setting is "de-at" which is Austria. Not Australia, we do not have kangaroo and we do speak german. This is why it is "de-" (deutsch).

There is no xbox live website for de-at only de-de. So i always log into the german website.

But the thing is that i can not get the free game with my region settings. I have to go to the "en-US" site and then it works.

Salut Denko

De la "website" de Bethesda:

For console versions of The Evil Within, there are two versions available in Europe:

- The general European release has French, Italian, German, and Spanish audio and subtitles.

- There is also a version available in the UK that has English audio and Russian subtitles.

Alors si tu est en France la jeu sure la telecharger est en francsais, mais si tu est en Angleterre la je sur la telechargeur est en anglais et en russe.

This has happened to me to and I can't seem to find a way to claim a refund.

If I follow the supplied link it tries to take me to an English page BUT my Xbox account is on the German store.

If I click on the link to go to https://xbox.com/refund that also goes to an error page https://support.xbox.com/Error?errorCode=404&path=/de-DE/forms/request-refund&cv=kY7NgTITB0qw4VUT.0.0

There does not appear to be an equivalent to the https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund page on the German store.

If I switch out the en-US for de-DE in the link I am taken to an error page.

Looking through the list at https://support.xbox.com/de-DE/browse/billing/xbox-subscriptions/My%20bill there isn't a mention of refund.

I try and use the Virtual assistant to try and talk to someone but that isn't working, or I end up with the German virtual assistant and I can't communicate with it so well.

Quite annoyed now having spent the last 45 minutes fighting with this. Highly tempted to do a claim back via Paypal.

-- EDIT --

Oh and on the German version of the Contact Us page, there is no option for Refund under Games and Apps.

https://support.xbox.com/de-de/contact-us#1 vs https://support.xbox.com/en-US/contact-us#1

Thanks, my Account is registered in Switzerland and im also physically located here. Does this mean I can't get any games for free? (If I go to xbox.ch it directs me to the german website)

Re bonjour

Je voudrais savoir comment fait-on pour activer l' Xbox Live Gold ?

Mon fils aimerait jouer en ligne , donc merci de me renseigner ou de me donner des conseils pour l'activer