Stopped using Xbox ultimate game pass & my remaining 4 months of gold are gone?

Discus and support Stopped using Xbox ultimate game pass & my remaining 4 months of gold are gone? in XboX Insiders to solve the problem; Idk what I going on or if there's a fix. But on 8/10/19 I decided to try ultimate game pass. So now that my trialed ended I no longer have my gold... Discussion in 'XboX Insiders' started by /u/Moorebudzplz, Oct 3, 2019.

  1. Stopped using Xbox ultimate game pass & my remaining 4 months of gold are gone?


    Idk what I going on or if there's a fix. But on 8/10/19 I decided to try ultimate game pass. So now that my trialed ended I no longer have my gold membership? I had 4 months left of gold ( I get a year of gold subscription every christmas) and now that I stopped using gamepass ultimate my 4 months of gold is gone?? If any one knows anything to fix please let me know.

    submitted by /u/Moorebudzplz
    [link] [comments]
     
    /u/Moorebudzplz, Oct 3, 2019
    #1
  2. Smwutches Win User

    Ultimate

    If you're buying Ultimate while you already have Gold (and/or regular Game Pass) it will convert the remaining time you have into Ultimate at a rate of 1:1. So if you have 12 months of Gold and buy 1 month of Ultimate, you end up with 13 months of Ultimate.

    If you go the opposite direction and have Ultimate and then add 12 months of standard Gold or Game Pass, the Gold is converted based on price rather than time. 12 months of Gold is equal to 4 months of Ultimate.
  3. Azfar Hashmi Win User

    Gamepass ultimate upgrade

    Tried contacting support but couldn't get through. Yes. I know it will combine but my question is what will be the expiry date of the ultimate if my game pass console is expiring after 3 months and gold is expiring after 6 months. Will the combined ultimate
    will expire after the remaining 3 months of game pass or after remaining 6 months of gold?
  4. Smwutches Win User

    Ultimate game pass

    The remaining Gold you have will be converted into Game Pass Ultimate. So for example if you have 6 months of Gold left and buy a 1 month Game Pass Ultimate, you'll have 7 months of Ultimate.
  5. IAmAlbinoRhino Win User

    Xbox gold

    If you have 12 months of Xbox gold, and you buy one month of game pass ultimate. It will convert the remaining time to game pass ultimate up to 36 months total. So you would have 13 months of Game pass ultimate. It cannot be converted back
  6. Smwutches Win User

    Ultimate

    Yes. Ultimate includes gold, game pass for pc, and game pass for the console. If you have a standard gold or game pass subscription when you purchase Ultimate, the remaining time you have on those will be upgraded to Ultimate. So if you had 12 months of
    just gold and buy 1 month of Ultimate, you end up with 13 months of Ultimate.
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Stopped using Xbox ultimate game pass & my remaining 4 months of gold are gone?

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