Store not loading

Discus and support Store not loading in XBoX Games and Apps to solve the problem; First of all, my xbox can't load the store app giving me the error code 0xc0000189 which doesn't exist for one, after this screen the xbox freezes and... Discussion in 'XBoX Games and Apps' started by BradleyWhite2, May 21, 2019.

  1. Store not loading


    First of all, my xbox can't load the store app giving me the error code 0xc0000189 which doesn't exist for one, after this screen the xbox freezes and doesn't go back to the home or load the home menu. It then doesn't turn off normally and only shuts off
    either by pulling the power plug out of doing a 10 second home button reset thing. This has happened out of the blue from nowhere, if anyone knows how to solve this that'd be great.

    :)
     
    BradleyWhite2, May 21, 2019
    #1
  2. AngelObullets Win User

    Store not loading

  3. RoninhoM2906 Win User

    Store not loading

    You can use the store through some smartphone or computer, just log in with your Xbox account and buy what you want.
  4. choppyseize Win User

    Store not loading

    If you're getting constant issues or weird happenings. I would suggest trying a soft reset of the console.

    To factory reset keeping games and apps. Go to settings, All settings, System, Console info, Reset keeping games and app.
  5. BradleyWhite2 Win User

    Store not loading

    Ok so i tried that and now its just a black screen and the xbox is still on, has been like this for like 20 mins 😩
  6. RedCarGamer Win User

    Store not loading

    Try to reset your console, just when hit
    factory reset
    options, choose "keep all games and apps", this will refresh the operative system and clear any errors or bugs. After doing it you will need to do again the inicial configuration (add account and settings)
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Store not loading

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