Stuck in controller screen

Discus and support Stuck in controller screen in XBoX on Consoles to solve the problem; I have the black screen with the controller in the middle. I've tried the usb thumb drive reset, using the usb cable to the controller and still... Discussion in 'XBoX on Consoles' started by YACnBEER, Oct 22, 2019.

  1. YACnBEER
    YACnBEER Guest

    Stuck in controller screen


    I have the black screen with the controller in the middle. I've tried the usb thumb drive reset, using the usb cable to the controller and still nothing.

    :)
     
    YACnBEER, Oct 22, 2019
    #1
  2. Robby Sayles Win User

    Stuck in controller screen

    Do you have the latest update for your controller?
  3. YACnBEER Win User

    Stuck in controller screen

    No errors codes/messages. The reset, I tried after being on this screen for a few hours. It was working fine yesterday. I bought 2 new controllers today and gave my friend back theirs. After connecting the new controllers it stayed on this screen with
    the "X" button flashing.
  4. G v zauBerBerg Win User

    Stuck in controller screen

    Hi YACnBEER,

    sorry to hear. I would first
    try to update the Controller on the PC
    ! Maybe it is not recogniced by the console because of old firmware!!

    Hope this helps and please keep us informed
  5. XBF Ezra G Win User

    Stuck in controller screen

    Hi YACnBEER,

    Thanks for your post. I understand you are experiencing an issue with your Xbox One displaying a picture of a controller. Were you attempting a factory reset on your console before this occurred? Are you receiving any error messages?

    Please keep us updated.
  6. YACnBEER Win User

    Stuck in controller screen

    Do you have the latest update for your controller?
    It had the latest all ready. When it said that I just dropped my head and mentally prepared myself to start fresh.
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Stuck in controller screen

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