stuck on loading screen when logging into my xbox account

Discus and support stuck on loading screen when logging into my xbox account in XBoX on Consoles to solve the problem; For some reason when I try to login into my main xbox account it just gets stuck on the loading screen, I tried logging into a different account and it... Discussion in 'XBoX on Consoles' started by yellowsnowi, Oct 2, 2019.

  1. yellowsnowi
    yellowsnowi Guest

    stuck on loading screen when logging into my xbox account


    For some reason when I try to login into my main xbox account it just gets stuck on the loading screen, I tried logging into a different account and it worked fine... so its just that one account. The account was working earlier that day though so idk what
    happened. plz help :/

    :)
     
    yellowsnowi, Oct 2, 2019
    #1
  2. XBF Diego M Win User

    stuck on loading screen when logging into my xbox account

    Hi yellowsnowi,

    Thank you for posting on the Xbox forums. I'd be happy to help.

    First, go ahead and do a hard restart and
    power cycle
    . Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 5 minutes. Then re-connect and wait 60 seconds before turning on the Xbox.

    If that doesn't help, then remove the account that cannot sign-in and then re-add the account with the correct log in credentials. If you are not sure how to remove and re-add a profile on the Xbox One, please follow this guide: https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

    I hope this helps!
  3. 4fb03737-00c3-4468-8 Win User

    Two accounts problem

    I have the same problem. When I try to login on my xbox it prompts me for my password and when I enter it the screen loads but I am stuck in the same screen and have to sign in again. It accepts my password but does not log me in because I have two gamertags
    on the same email. really frustrating.
  4. Disturbed Shawn Win User

    Dashboard is not accessible.

    I'm having a similar problem, today I turned on my xbox 360 & signed in and I was stuck at the loading screen for 5 minutes then I decided to turn off the xbox and turn it back on. I signed in again and it loaded the dashboard, then I went to account management
    and got stuck at the loading screen again.
  5. onyxishere Win User

    GTA V Problems (Xbox 360)

  6. Annod of Keene Win User

    Having game issues? Post them here.

    Unusually Long Loading time....did not even get to log in screen after 8 min, I quit...the load wait are the only real issues right now but I did get stuck in the environment at a shipwreck....logged off and re-spawned still stuck...had to use the I'm stuck
    get me outta here feature to move...cast 51 gold!!!
Thema:

stuck on loading screen when logging into my xbox account

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