Stuck on troubleshoot page

Discus and support Stuck on troubleshoot page in XBoX on Consoles to solve the problem; Trying to reset console, when trying to reset to factory settings it’s preparing console, then it’s going back to something went wrong, can’t get out... Discussion in 'XBoX on Consoles' started by SoloCapture, Sep 4, 2019.

  1. SoloCapture
    SoloCapture Guest

    Stuck on troubleshoot page


    Trying to reset console, when trying to reset to factory settings it’s preparing console, then it’s going back to something went wrong, can’t get out of screen error code: E102 00000C10 8007045D

    :)
     
    SoloCapture, Sep 4, 2019
    #1
  2. WPAK Win User

    Stuck on troubleshoot page

    Hi there,

    please see the steps for E102 on this trouble shooting page, it has all the steps to try regarding this error code

    https://support.xbox.com/xbox-one/console/startup-error-solution

    Including the offline steps

    If all fails you will either need to set up a repair or contact Xbox Support like mentioned on that troubleshooting page. When contacting Xbox Support use either the Phone option or the Microsoft Support Chat option on http://support.xbox.com/contact-us
  3. AngelObullets Win User

    Stuck on troubleshoot page

  4. Jon - G35Guy Win User

    Stuck on the same page on the marketplace!

    Try this... go into the store, press home. Press the menu button on the controller, select quit on the menu. Now go up to the top nav bar and go to Store, then select Games.

    This has worked for me when I've been in that situation.
  5. REDARMYSQUIRREL Win User

    Stuck on the same page on the marketplace!

    I have had the same issues! Have you found a fix at all?
  6. iSparkedOp Win User

    Gets stuck on boot page

    Hello Bloomeeney,I have an XBOX 360 Elite too and have experienced the issue,as Irixion said try removing everything including the hard drive,If it still freezes check if the green X is still waving colours,If they are that means your XBOX is just loading,Mines
    does that quite often and first time It happened I got scared too!

    Wish you all the best.

Thema:

Stuck on troubleshoot page

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