Stuck on troubleshoot page

Discus and support Stuck on troubleshoot page in XBoX on Consoles to solve the problem; Trying to reset console, when trying to reset to factory settings it’s preparing console, then it’s going back to something went wrong, can’t get out... Discussion in 'XBoX on Consoles' started by SoloCapture, Sep 4, 2019.

  1. SoloCapture
    SoloCapture Guest

    Stuck on troubleshoot page


    Trying to reset console, when trying to reset to factory settings it’s preparing console, then it’s going back to something went wrong, can’t get out of screen error code: E102 00000C10 8007045D

    :)
     
    SoloCapture, Sep 4, 2019
    #1
  2. WPAK Win User

    Stuck on troubleshoot page

    Hi there,

    please see the steps for E102 on this trouble shooting page, it has all the steps to try regarding this error code

    https://support.xbox.com/xbox-one/console/startup-error-solution

    Including the offline steps

    If all fails you will either need to set up a repair or contact Xbox Support like mentioned on that troubleshooting page. When contacting Xbox Support use either the Phone option or the Microsoft Support Chat option on http://support.xbox.com/contact-us
  3. AngelObullets Win User

    Stuck on troubleshoot page

  4. MrPoshBrit Win User

    XBOX stuck on "troubleshoot" page with no error code

    I have no error code so can't do most of the steps and i would very much like to not reset back to factory as i would loose all my game save data of which my GTAV one is worth at least a couple £1,000 and i would very much not like to waste my time with
    xbox of thats tha case
  5. RennyC_771 Win User

    XBOX stuck on "troubleshoot" page with no error code

  6. véro fred et les 4 Win User

    Page dépanner (troubleshoot)

    If you want my console ID

    [Mod Removed - Personal Information]
Thema:

Stuck on troubleshoot page

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