Sudoku Level Not Updating

I am having issues logging into sudoku after the update.

Can you assist me

Ok, I tried to perform a clean boot and I got the problem to change. Sudoku would now crash as it starts (the Sudoku window will appear and then disappear). I tried to reset and then to uninstall/reinstall Sudoku and now I am back to it loading but when
I try to play any game, I get the end screen of the ad and when I close the ad, I go back to the selection screen. Is there a log file somewhere that will tell me what is going on?

I am manually checking for updates and windows has no updates available/pending. I have exited the clean boot (after Sudoku was crashing) and I am ready to try the next troubleshooting step.

agree, they have them in the dailies all the time but you never get to complete the puzzle like in the normal sudoku levels! would like to work on some harder ones and complete the entire thing.

My Microsoft Sudoku game no longer starts. Have reloaded Microsoft Solitaire collection and at the bottom chosen Microsoft Sudoku game and each time I start it I get initial Microsoft Sudoku starting screen and then it shifts to a blank blue screen and
freezes.

Multiple downloads have also failed and checked for Microsoft Updates and completed those....

Any suggestions to restore Sudoku? Note other Microsoft Solitaire games work from the collection.

Hello MittCda, sorry to hear that my friend, in this case what version OS (Windows) runs your Surface Pro

Thanks

I have the exact same problem. I have uninstalled & reinstalled with no result. I can click on the green xbox button in the upper right hand corner of Sudoku and be signed into xbox without any problem. I can exit Sudoku, sign into xbox, and punch the
"play Sudoku" button, which initiates Sudoku, but Sudoku still says it cannot connect to xbox.

I have on a couple of occasions seen a message momentarily when I first initiate Sudoku that seems to imply that this is a new version of Sudoku and you don't have to sign into xbox to play it. But then I don't have any history
of my playing Sudoku over the past 4 years. The message disappears before I can study it. Is there a new version of Sudoku that is causing my problem?

Help