Summer Spotlight Code not received

Discus and support Summer Spotlight Code not received in XBoX Sales and Promo to solve the problem; Hello, I have bought multiple games in the summer spotlight promotion and reached the 50€ limit but never received the 10€ code for it. Did I miss... Discussion in 'XBoX Sales and Promo' started by PadingtonXXL, Oct 15, 2020.

  1. PadingtonXXL
    PadingtonXXL Guest

    Summer Spotlight Code not received


    Hello,

    I have bought multiple games in the summer spotlight promotion and reached the 50€ limit but never received the 10€ code for it.

    Did I miss something in the rules?

    I am from germany / bought games for over 50€ / no single pirchase was over 50€

    Thanks for any hints



    :)
     
    PadingtonXXL, Oct 15, 2020
    #1
  2. RomanBishop Win User

    summer spotlight cashback not received

    Do you have a link to this list of games? Was it an official list from Microsoft? When I called into support, the guy I talked to said that since I purchased Othercide and Liquid Sunshine, I DID qualify. But then the call got cut off a few minutes later,
    of course.

    Well after doing some digging I've found a list that says what games do and dont count for the cashback.

    Othercide apparently does not qualify yet it does count for the 5000 reward points...

    How can they advertise all these games under the same section and then say only select games count. How can I have spent £50 for the punch card but not qualify for the code as well? How else are we supposed to keep track because it doesn't tell you otherwise
    that you met the criteria until its too late.
  3. Momiji-[xboxvenue] Win User

    summer spotlight cashback not received

    Same here, I have still not received mine and so have filled the help form out on the rewards website so will have to wait and see.
    Well after doing some digging I've found a list that says what games do and dont count for the cashback.

    Othercide apparently does not qualify yet it does count for the 5000 reward points...

    How can they advertise all these games under the same section and then say only select games count. How can I have spent £50 for the punch card but not qualify for the code as well? How else are we supposed to keep track because it doesn't tell you otherwise
    that you met the criteria until its too late.
  4. Momiji-[xboxvenue] Win User

    summer spotlight cashback not received

    Well its now 8pm on the 15th and still nothing, I purchased othercide and samurai jack so I should have received something by now. Can't see the T&C as the promotion has been and gone so would like to know why I haven't received anything.
  5. BadgerWolfman Win User

    summer spotlight cashback not received

    Same here, I have still not received mine and so have filled the help form out on the rewards website so will have to wait and see.
  6. Smwutches Win User

    summer spotlight cashback not received

    Per the terms of the offer, the credits will be sent out through September 15. So there's still time to receive them.
Thema:

Summer Spotlight Code not received

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