Superhub 2: Losing wifi connection and my game tag

Discus and support Superhub 2: Losing wifi connection and my game tag in XboX Networking Hardware to solve the problem; Superhub 2: Losing wifi connection and my game tag My wifi connection on my xbox has stopped connecting to my wifi i have been having these issue for... Discussion in 'XboX Networking Hardware' started by Carringtonmangwiro, May 24, 2019.

  1. Superhub 2: Losing wifi connection and my game tag


    Superhub 2: Losing wifi connection and my game tag
    :)
     
    Carringtonmangwiro, May 24, 2019
    #1
  2. GaryRodman Win User

    Superhub 2: Losing wifi connection and my game tag

    My wifi connection on my xbox has stopped connecting to my wifi i have been having these issue for nearly a month, at first my xbox started by kicking me out cutting of my internet connection recently it has got to a point it has stopped working.I
    have restarted my xbox now I can't log in to my gametag meaning I can't play my previous saved games or use my dlc . My xbox has adviced me to log in to xbox.com and change my m.a.c which is S8-82-A8-1E-CO-63
  3. Undeadfire Zero Win User

    VIRGIN MEDIA SUPERHUB

    The Superhub is ok but the Wifi isn't the most perfect thing. It doesn't always focus for it's wifi and may lose connection. If you want to fix that problem go into it's system settings and turn off the WPS. That should increase the performance a bit but
    not majorly.

    -

    Superhub is fine on gaming it just has the wifi issues.
  4. Carringtonmangwiro Win User

    Losing wifi connection and my game tag

    Other devices that are connected to my wifi are working as normal never gave me a problem, I have restarted my router all the devices are connected except for my xbox

    What about other wi fi devices dear sir? If router is not the problem, have you done cycle reset here. If that not helps, maybe is
    best to contact support. Sorry to hear about your problem and wish you the best of luck..
  5. XBF Felixx P Win User

    Losing wifi connection and my game tag

    Hello
    Carringtonmangwiro
    !

    Thanks for reaching out to Xbox forums support.

    If you haven't already done so, go ahead and try performing a Soft console Factory
    reset
    on your console by doing the following:

    1. Press the Xbox button to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select System.
    5. Select Console info & updates.
    6. Select Reset console. [KEEP MY GAMES AND APPS]
    Make sure you have both your email and password on hand as you will be asked to sign back in. There is an option to delete everything and to save your games and apps; choose the latter. Hope this helps!

    Felix

    Xbox forums support
  6. GroundOregano94 Win User

    Losing wifi connection and my game tag

    What about other wi fi devices dear sir? If router is not the problem, have you done cycle reset here. If that not helps, maybe is best to
    contact support. Sorry to hear about your problem and wish you the best of luck..
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Superhub 2: Losing wifi connection and my game tag

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