Switch from 1 month to 1 year xbox live

Discus and support Switch from 1 month to 1 year xbox live in XBoX Sales and Promo to solve the problem; Hi, I accidentally bought the 1 month subscription, I was wondering if I switch to 1 year I would be charged 60$ plus the 10$ I spent on the monthly... Discussion in 'XBoX Sales and Promo' started by Renamon - EXTINCTMON, Mar 4, 2019.

  1. Switch from 1 month to 1 year xbox live


    Hi, I accidentally bought the 1 month subscription, I was wondering if I switch to 1 year I would be charged 60$ plus the 10$ I spent on the monthly subscription.

    :)
     
    Renamon - EXTINCTMON, Mar 4, 2019
    #1
  2. H3PA80R Win User

    Switch from 1 month to 1 year xbox live

    You would be charged for both subscriptions as they are stacable. If you purchase the one year subscription too you would have the gold membership for 13 months.
  3. kRevali Win User

    Switch from 1 month to 1 year xbox live

    Yes, follow the steps above, you need to cancel the current subscription to get a refund, then you buy the 1 year sub.
  4. Njal the Blue Win User

    Switch from 1 month to 1 year xbox live

    They also stack, so you would have 13 months Xbox Live Gold. You can do as has been suggested above, or just leave it.
  5. XBF Felixx P Win User

    Switch from 1 month to 1 year xbox live

    HI
    Renamon - EXTINCTMON
    ,

    Thanks for reaching out to Xbox forums support.

    I understand that you accidently bought a 1 month subscription and would like a 1 year subscription

    of Xbox Live Gold instead.

    I would suggest contacting an Xbox Live support agent (see steps below) so that they can cancel your current subscription

    allowing you to purchase the correct subscription. The refund for the 1 month subscription might automatically be applied,

    if not, you'll have to refer to the
    Xbox Refund Webform
    and apply for a refund. Also, you can go to your

    Microsoft account
    and manually cancel the subscription if you'd like. I personally, would speak to an actual live Xbox support agent.

    Again, once your current subscription is cancelled, you'll be able to purchase the 1 year subscription.

    Asprovided
    above the best way to reach Live Support would be here: https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select
    See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Good luck! Happy gaming!

    Felix

    Xbox forums support
  6. Alpha Soulneed Win User

    Switch from 1 month to 1 year xbox live

    You would be charged for both
Thema:

Switch from 1 month to 1 year xbox live

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